Service Manager

1 day ago

Hyderabad, Telangana, India Kotak Mahindra Bank Full time

Service Manager-BRANCH BANKING-Service

We are looking for a proactive and customer-focused Service Manager to oversee branch operations and ensure exceptional service delivery. This role involves managing daily branch activities, ensuring compliance with regulatory standards, and driving service excellence. The Service Manager will also be responsible for team supervision, complaint resolution, and maintaining high service scores. Manage and improve service scores of the branch Oversee day-to-day branch operations ensuring smooth functioning Ensure strict adherence to compliance, audit, and regulatory requirements Authorize and verify system inputs by SO/SDO/RO for customer transactions and service requests Manage branch lobby and customer queues to enhance service delivery Handle cash operations including foreign exchange (FX) and traveler's cheques (TCs) within branch limits Resolve customer complaints within defined turnaround times (TAT) Ensure AML and KYC compliance for account opening forms submitted to CPC/RPC Guide and monitor team members to maintain operational efficiency and service quality Experience LevelMid Level

  • Customer Service Executive

    5 days ago

    Hyderabad, Telangana, India GROWNEXT CONSULTANCY SERVICE Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role & ResponsibilitiesHandle inbound and outbound customer calls, emails, and chats professionally and efficiently.Resolve customer queries, complaints, and issues within defined timelines.Maintain accurate records of customer interactions and follow up for timely resolution.Coordinate with internal departments to ensure seamless customer service...

  • Service Manager

    1 day ago

    Hyderabad, Telangana, India Sunrise Motohive Llp Full time ₹ 8,00,000 - ₹ 25,00,000 per year

    workshop managementEffective management of workshop team.Ensure adherence to Service quality standards.Profitability of workshops.All service KPI's (Service Retention, Service TAT, Parts target, NPS, VAS Sales etc.)target achieving

  • Service Manager

    5 days ago

    Hyderabad, Telangana, India Kotak Mahindra Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Service Manager - Priority-PRIORITY-Regional sales Principal Responsibilities:Handle personalized service requests of Privy ( HNI ) customers and deliver TAT. Ensure strict adherence to regulatory requirements for Privy customer segment. Coordinate with internal teams - CPC/RPC/Investment desks for execution of service requests of Privy customers. ...

  • Service Manager

    2 days ago

    Hyderabad, Telangana, India Kotak Life Insurance Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Principal Responsibilities:- Handle personalized service requests of Privy ( HNI ) customers and deliver TAT.- Ensure strict adherence to regulatory requirements for Privy customer segment.- Coordinate with internal teams - CPC/RPC/Investment desks for execution of service requests of Privy customers.- Manage complaints and ensure resolution within TAT.-...

  • Service Manager

    2 days ago

    Hyderabad, Telangana, India Gamut HR Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company OverviewGamut HR Solutions is dedicated to connecting individuals with the right job opportunities. As a company with 2-10 employees, we pride ourselves on offering personalized services to job seekers. Our headquarters is located in Hyderabad, and our aim is to foster talent through strategic HR solutions. Visit us at our website for more...

  • Service Manager

    1 day ago

    Hyderabad, Telangana, India MR Generators Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    The Generator Field Service Advisor serves as the key link between customers and the service/technical team. They are responsible for coordinating preventive maintenance, breakdown service, commissioning support, and providing technical advice to customers. The role involves scheduling site visits, preparing service reports, handling customer complaints, and...

  • Service Management

    2 days ago

    Hyderabad, Telangana, India Ztek Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Must have bachelor's degree in Computer Science or related field (or equivalent degree and experience)· 2+ years providing customer facing technical support (Web based products or e-commerce preferred)· 2+ years of ServiceNow Development/Admin Experience is mandateIn order to be successful in this role, we need someone who has:· Demonstrated creative...

  • Head of Service Operations

    6 days ago

    Hyderabad, Telangana, India, Telangana SRINIVASA SALES & SERVICE PRIVATE LIMITED Full time

    Qualification: Qualification: Diploma / B.Tech – Mechanical / Electrical / AutomobileExperience : > 15 years in relevant industry - Construction Equipment; Heavy Engines, Generators etc., Job Summary: Accountable for working cross-functionally to support and transform the service channel, ensuring they utilize the latest technology and provide a world...

  • Operation Manager

    7 days ago

    Hyderabad, Telangana, India Vortech Service Company Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Key Responsibilities:Handle and manage daily operational activities to ensure overall efficiency and effectiveness across departments.Handle HR and administrative tasks, ensuring compliance with company policies and local labor laws.Manage end-to-end payroll processing, including salary calculation, benefits administration, and statutory contributions.Manage...

  • Service Management Manager

    3 days ago

    Hyderabad, Telangana, India Genpact Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Manager - Service ManagementManager - Service Management-HIG Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology...