Service Management

2 days ago

Hyderabad, Telangana, India Ztek Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Must have bachelor's degree in Computer Science or related field (or equivalent degree and experience)

· 2+ years providing customer facing technical support (Web based products or e-commerce preferred)

· 2+ years of ServiceNow Development/Admin Experience is mandate

In order to be successful in this role, we need someone who has:

· Demonstrated creative problem-solving approach and strong analytical skills

· Must be proficient with analyzing log files and standard debugging concept.

· Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management.

· Previous experience working with the ServiceNow platform (Service/Project Management, SLA Management, Service Catalog, Customer Service Management, Workflows & Approvals)

· Experience troubleshooting web application

· Experience in troubleshooting Java Script Code.

· Excellent communication skills (verbal and written)

Skills

Advantageous skills

· Previous experience in ITSM Implementation

· Experience providing SaaS support is desirable.

Education

  • Must have bachelor's degree in Computer Science or related field (or equivalent degree and experience)
  • 2+ years providing customer facing technical support (Web based products or e-commerce preferred)
  • 2+ years of ServiceNow Development/Admin Experience is mandate

  • Business Development Manager/r

    2 days ago

    Hyderabad, Telangana, India Meritus Management Service Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Onboard & manage real estate clients, promote payment gateway solutions, build CXO relations, drive sales targets, research market trends & ensure smooth client handover.

  • Customer Service Executive

    6 days ago

    Hyderabad, Telangana, India GROWNEXT CONSULTANCY SERVICE Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role & ResponsibilitiesHandle inbound and outbound customer calls, emails, and chats professionally and efficiently.Resolve customer queries, complaints, and issues within defined timelines.Maintain accurate records of customer interactions and follow up for timely resolution.Coordinate with internal departments to ensure seamless customer service...

  • Service Manager

    2 days ago

    Hyderabad, Telangana, India Kotak Mahindra Bank Full time

    Service Manager-BRANCH BANKING-ServiceWe are looking for a proactive and customer-focused Service Manager to oversee branch operations and ensure exceptional service delivery. This role involves managing daily branch activities, ensuring compliance with regulatory standards, and driving service excellence. The Service Manager will also be responsible for...

  • Service Manager

    46 minutes ago

    Hyderabad, Telangana, India Gamut HR Solutions Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company OverviewGamut HR Solutions, based in Hyderabad, specializes in matching individuals to the right job opportunities, ensuring career growth and success. With a close-knit team of 2-10 employees, the company is committed to providing quality services to both clients and candidates. More information is available on their website at Job OverviewThe...

  • Customer Service Representative

    2 days ago

    Hyderabad, Telangana, India Vipany Management Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    The Customer Service Representative supports healthcare providers with their electronic healthcare insurance payments. This role involves assisting providers with payment details, guiding them through payment processing, enrolling in products, and registering on the online portal, while ensuring strict adherence to federal HIPAA regulations. You will be part...

  • Service Manager

    2 days ago

    Hyderabad, Telangana, India Sunrise Motohive Llp Full time ₹ 8,00,000 - ₹ 25,00,000 per year

    workshop managementEffective management of workshop team.Ensure adherence to Service quality standards.Profitability of workshops.All service KPI's (Service Retention, Service TAT, Parts target, NPS, VAS Sales etc.)target achieving

  • Service Manager

    6 days ago

    Hyderabad, Telangana, India Kotak Mahindra Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Service Manager - Priority-PRIORITY-Regional sales Principal Responsibilities:Handle personalized service requests of Privy ( HNI ) customers and deliver TAT. Ensure strict adherence to regulatory requirements for Privy customer segment. Coordinate with internal teams - CPC/RPC/Investment desks for execution of service requests of Privy customers. ...

  • Service Manager

    2 days ago

    Hyderabad, Telangana, India Kotak Life Insurance Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Principal Responsibilities:- Handle personalized service requests of Privy ( HNI ) customers and deliver TAT.- Ensure strict adherence to regulatory requirements for Privy customer segment.- Coordinate with internal teams - CPC/RPC/Investment desks for execution of service requests of Privy customers.- Manage complaints and ensure resolution within TAT.-...

  • Head of Service Operations

    7 days ago

    Hyderabad, Telangana, India, Telangana SRINIVASA SALES & SERVICE PRIVATE LIMITED Full time

    Qualification: Qualification: Diploma / B.Tech – Mechanical / Electrical / AutomobileExperience : > 15 years in relevant industry - Construction Equipment; Heavy Engines, Generators etc., Job Summary: Accountable for working cross-functionally to support and transform the service channel, ensuring they utilize the latest technology and provide a world...

  • Service Manager

    2 days ago

    Hyderabad, Telangana, India MR Generators Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    The Generator Field Service Advisor serves as the key link between customers and the service/technical team. They are responsible for coordinating preventive maintenance, breakdown service, commissioning support, and providing technical advice to customers. The role involves scheduling site visits, preparing service reports, handling customer complaints, and...