Service Manager

6 days ago

Hyderabad, Telangana, India Gamut HR Solutions Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Company Overview

Gamut HR Solutions, based in Hyderabad, specializes in matching individuals to the right job opportunities, ensuring career growth and success. With a close-knit team of 2-10 employees, the company is committed to providing quality services to both clients and candidates. More information is available on their website at

Job Overview

The Service Manager for Battery UPS Systems will operate in Hyderabad within a mid-level position. This full-time role requires proficiency in installation and service management, overseeing UPS monitoring, and managing battery buy-back operations. Requisite work experience ranges from a minimum of 7 to a maximum of 10 years. Candidates will be expected to demonstrate strong leadership and organizational skills to successfully meet the demands of the position.

Qualifications and Skills

  • Proven experience of at least 7 years in service management for battery UPS systems.
  • Comprehensive understanding and practical application of the ITIL Framework.
  • Hands-on proficiency in installation and service management (Mandatory skill).
  • Expertise in monitoring UPS systems and promptly addressing service issues (Mandatory skill).
  • Experience in overseeing battery buy-back operations to ensure efficiency and compliance (Mandatory skill).
  • Skilled in incident management to swiftly identify and resolve problems.
  • Capability to manage vendor relations, ensuring quality service and product delivery.
  • Proficiency in using ServiceNow for service and operations management.
  • Strong problem management skills to prevent recurring issues and enhance system integrity.

Roles and Responsibilities

  • Lead and manage the complete lifecycle of battery UPS systems installation and service.
  • Ensure proactive UPS monitoring and timely intervention to maintain peak system performance.
  • Coordinate and manage battery buy-back operations, ensuring environmentally safe disposal practices.
  • Implement and uphold service management standards as defined by ITIL.
  • Maintain solid relationships with vendors to ensure the continuous supply of quality products and services.
  • Use ServiceNow to manage and document all service requests, incidents, and resolutions.
  • Analyze and resolve incidents promptly to minimize downtime and service impact.
  • Oversee problem management activities to prevent issue recurrence and drive continuous improvement.

  • Customer Service Executive

    2 weeks ago

    Hyderabad, Telangana, India GROWNEXT CONSULTANCY SERVICE Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role & ResponsibilitiesHandle inbound and outbound customer calls, emails, and chats professionally and efficiently.Resolve customer queries, complaints, and issues within defined timelines.Maintain accurate records of customer interactions and follow up for timely resolution.Coordinate with internal departments to ensure seamless customer service...

  • Service Manager

    7 days ago

    Hyderabad, Telangana, India Kotak Mahindra Bank Full time

    Service Manager-BRANCH BANKING-ServiceWe are looking for a proactive and customer-focused Service Manager to oversee branch operations and ensure exceptional service delivery. This role involves managing daily branch activities, ensuring compliance with regulatory standards, and driving service excellence. The Service Manager will also be responsible for...

  • Service Manager

    4 days ago

    Hyderabad, Telangana, India Gamut HR Solutions Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Company OverviewGamut HR Solutions, based in Hyderabad, strives to connect candidates with suitable job opportunities. With a team of 2-10 employees, the company is geared towards delivering personalized recruitment services and support to job seekers and businesses alike. Learn more about us at Gamut HR Solutions.Job OverviewGamut HR Solutions is looking...

  • Service Manager

    7 days ago

    Hyderabad, Telangana, India Sunrise Motohive Llp Full time ₹ 8,00,000 - ₹ 25,00,000 per year

    workshop managementEffective management of workshop team.Ensure adherence to Service quality standards.Profitability of workshops.All service KPI's (Service Retention, Service TAT, Parts target, NPS, VAS Sales etc.)target achieving

  • Service Manager

    2 weeks ago

    Hyderabad, Telangana, India Kotak Mahindra Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Service Manager - Priority-PRIORITY-Regional sales Principal Responsibilities:Handle personalized service requests of Privy ( HNI ) customers and deliver TAT. Ensure strict adherence to regulatory requirements for Privy customer segment. Coordinate with internal teams - CPC/RPC/Investment desks for execution of service requests of Privy customers. ...

  • Service Manager

    7 hours ago

    Hyderabad, Telangana, India Asha Lube Solutions Pvt Ltd Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Company DescriptionAsha Lube Solutions Pvt Ltd is redefining industrial maintenance through AI-powered predictive systems and IoT-enabled monitoring. We design and deliver advanced centralized lubrication solutions that ensure precision, reliability, and efficiency. Our technology helps industries reduce downtime, cut costs, and extend equipment life. We...

  • Service Manager

    1 week ago

    Hyderabad, Telangana, India Kotak Life Insurance Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Principal Responsibilities:- Handle personalized service requests of Privy ( HNI ) customers and deliver TAT.- Ensure strict adherence to regulatory requirements for Privy customer segment.- Coordinate with internal teams - CPC/RPC/Investment desks for execution of service requests of Privy customers.- Manage complaints and ensure resolution within TAT.-...

  • Head of Service Operations

    2 weeks ago

    Hyderabad, Telangana, India, Telangana SRINIVASA SALES & SERVICE PRIVATE LIMITED Full time

    Qualification: Qualification: Diploma / B.Tech – Mechanical / Electrical / AutomobileExperience : > 15 years in relevant industry - Construction Equipment; Heavy Engines, Generators etc., Job Summary: Accountable for working cross-functionally to support and transform the service channel, ensuring they utilize the latest technology and provide a world...

  • Service Manager

    7 days ago

    Hyderabad, Telangana, India MR Generators Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    The Generator Field Service Advisor serves as the key link between customers and the service/technical team. They are responsible for coordinating preventive maintenance, breakdown service, commissioning support, and providing technical advice to customers. The role involves scheduling site visits, preparing service reports, handling customer complaints, and...

  • Service Manager

    1 week ago

    Hyderabad, Telangana, India Gamut HR Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company OverviewGamut HR Solutions is dedicated to connecting individuals with the right job opportunities. As a company with 2-10 employees, we pride ourselves on offering personalized services to job seekers. Our headquarters is located in Hyderabad, and our aim is to foster talent through strategic HR solutions. Visit us at our website for more...