HR Ops Employee Data Management

6 hours ago

Bengaluru, Karnataka, India Tata Consultancy Services (TCS) Full time ₹ 2,88,000 - ₹ 4,32,000 per year

HR Ops Employee Data Management (EDM)

Location : Bengaluru

Exp Range - 2 to 8 yrs

Shift: Should be comfortable with Night Shift & 24x7 Rotational Support. Work from Office only

Overview:

The HR Shared Services Specialist provides comprehensive HR support to employees and managers across the organization. This role is responsible for handling a variety of HR inquiries and transactions related to employee lifecycle processes, ensuring efficient and accurate service delivery while maintaining compliance with company policies and legal regulations. This role requires a strong customer service orientation, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Responding to employee and manager inquiries regarding HR policies, procedures, benefits, payroll, and other related topics via phone, email, and ticketing system.

  • Processing HR transactions, including new hires, terminations, promotions, transfers, and changes in compensation or benefits.

  • Maintaining accurate employee data in the HRIS (Human Resource Information System).

  • Supporting benefits administration, including enrollment, changes, and inqu iries.

  • Assisting with onboarding processes for new hires, including paperwork completion and system access.

  • Generating reports and analyzing HR data as needed.

  • Participating in HR projects and initiatives.

  • Ensuring compliance with all applicable laws and regulations.

  • Maintaining confidentiality of sensitive employee information.

  • Continuously improving HR processes and service delivery.

  • Collaborating with other HR team members to ensure seamless service delivery.

  • Creating and updating knowledge base articles and FAQs.

  • Basic to Strong knowledge of HR principles, practices, and regulations.

  • Experience with HRIS systems (e.g., Workday, PeopleSoft, ADP).

  • Excellent customer service and communication skills (written and verbal).

  • Strong attention to detail and accuracy.

  • Ability to prioritize and manage multiple tasks effectively.

  • Proficiency in Micros oft Office Suite (Word, Excel, PowerPoint).


• Ability to work independently and as part of a team.

Location

Bengaluru

Job Function

BUSINESS PROCESS SERVICES

Role

Executive

Job Id

383532

Desired Skills

Human Resource

Desired Candidate Profile

Qualifications : BACHELOR OF COMMERCE

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