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Training Officer
2 weeks ago
- Develop and deliver engaging, culturally relevant sales training programs for international teams.
- Customize training content to suit regional sales practices, customer behavior, and compliance requirements.
- Facilitate onboarding programs for new sales hires across global locations.
- Conduct training needs analysis in collaboration with regional sales leaders.
- Evaluate training effectiveness through assessments, feedback, and performance metrics.
- Act as a subject matter expert in sales methodologies, tools, and CRM systems.
- Partner with product, marketing, and HR teams to ensure training content is current and aligned with business goals.
- Support the rollout of new products and services through targeted sales enablement initiatives.
- Mentor and coach sales professionals to improve performance and close skill gaps.
Key Deliverables:
- Standardized international sales training curriculum.
- Regional training calendars and delivery plans.
- Post-training performance reports and improvement plans.
- Sales enablement toolkits and learning resources.
- Feedback loops with regional stakeholders for continuous improvement.
Required Skills & Experience:
- 5–10 years of experience in sales training, preferably in international or multicultural environments.
- Strong understanding of B2B/B2C sales processes and customer engagement strategies.
- Excellent facilitation, coaching, and communication skills.
- Ability to adapt content and delivery style to diverse audiences.
- Experience with LMS platforms, virtual training tools, and CRM systems (e.g., Salesforce).
- Willingness to travel internationally as needed.