Relationship Executive
2 days ago
Job Overview
We are seeking a dynamic and customer-oriented Retail Liabilities Officer to drive acquisition and growth of CASA (Current Account & Savings Account), Term Deposits, and other liability products. The role involves customer acquisition, portfolio management, cross-selling of banking products, and ensuring superior customer service to build long-term relationships.
Key Responsibilities
- Acquire new customers for CASA, Fixed Deposits, Recurring Deposits, and other retail liability products.
- Achieve assigned targets in terms of account openings, deposit mobilization, and cross-sell.
- Deepen relationships with existing customers to increase account balances and wallet share.
- Ensure compliance with KYC, AML, and all regulatory guidelines during customer onboarding.
- Generate referrals for wealth management, insurance, loans, and other banking products.
- Monitor and manage customer accounts to reduce dormancy and improve product penetration.
- Provide personalized banking solutions to clients while maintaining excellent service standards.
- Participate in promotional activities, branch events, and market mapping exercises to increase visibility.
Required Skills & Competencies
- Strong sales and target orientation.
- Excellent communication, presentation, and interpersonal skills.
- Ability to understand customer needs and match with bank offerings.
- Knowledge of banking operations, KYC/AML guidelines, and retail liabilities products.
- Customer-centric mindset with relationship-building skills.
Eligibility Criteria
- Education: Graduate / Post-Graduate in any discipline (MBA/PGDM in Finance/Marketing preferred).
- Experience: 1–5 years in banking sales (CASA/Deposits preferred). Freshers with strong communication skills may be considered.
- Age: 21–35 years.
Compensation & Benefits
- Competitive salary with attractive incentives.
- Performance-linked bonuses.
- Career growth opportunities within the bank.
- Employee benefits as per organizational policy.
Job Type: Full-time
Pay: ₹25, ₹35,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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