Relationship executive

1 day ago

Bengaluru, Karnataka, India The Mishty Foundation Full time ₹ 15,000 - ₹ 1,80,000 per year

Job Title: Relationship Executive

Organization: The Mishty Foundation

Location: Noida

Employment Type: Full-time

Reports To: Program Manager / Executive Team

About The Mishty Foundation

Registered under the Indian Trust Act, The Mishty Foundation (TMF) is a nationally recognized NGO dedicated to education, empowerment, and welfare for underprivileged communities. Our initiatives include scholarship programs, skill development, women's empowerment, healthcare support, animal welfare, and social awareness campaigns. Through our projects across India, we strive to empower the youth and uplift vulnerable communities by creating real and lasting impact.

Role Overview

As a Telecaller (Relationship Executive), you will be responsible for connecting with students, parents, donors, and community stakeholders to spread awareness about TMF's initiatives such as scholarships, education programs, and social welfare campaigns. You will build meaningful relationships, provide accurate information, and support the Foundation's mission by ensuring effective communication and follow-ups—all while working Officially.

Key Responsibilities

Outreach & Engagement

Make outbound calls to students, parents, and community members to explain TMF's scholarship and development programs.

Handle inbound calls, resolve queries, and provide accurate program details.

Follow up with beneficiaries and donors to ensure ongoing engagement.

Relationship Management

Build trust and maintain strong relationships with students, parents, and donors.

Provide guidance and support to beneficiaries during the application and selection process.

Coordinate with TMF's program and outreach teams for smooth execution.

Data & Reporting

Maintain accurate call records, lead details, and feedback in TMF's system.

Share daily/weekly reports on outreach, responses, and follow-ups.

Highlight key insights to improve program reach and impact.

Target Achievement

Meet assigned daily/weekly calling and awareness targets.

Ensure adherence to TMF's communication guidelines and ethical standards.

Skills & Qualifications

Essential:

Minimum 12th Pass; Graduate preferred.

Excellent verbal communication skills in Hindi & English (knowledge of regional languages is a plus).

Strong listening, persuasion, and relationship-building skills.

Basic computer knowledge (MS Office, Google Workspace, CRM tools).

Positive attitude with ability to work independently in a office setup.

Desired:

Experience in NGO/CSR roles, telecalling, or community outreach.

Prior involvement in education, social welfare, or scholarship awareness campaigns.

Goal-oriented with the ability to handle objections professionally.

What We Offer

Fixed salary + performance-based incentives.

Training and mentoring to improve communication & outreach skills.

A chance to make a meaningful impact in education and social development.

Career growth into senior Outreach & Relationship Management roles.

Application Process

Interested candidates may send their resume + a short cover note to:

with the subject line:

"Application for Telecaller (Relationship Executive) – Noida"

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