Team Leader

1 day ago

Delhi, Delhi, India STRINGVISA PRIVATE LIMITED Full time ₹ 16,00,000 - ₹ 24,00,000 per year

Job Title: Team Leader – Immigration & Visa Services

Experience Required: Minimum 2 Years

Industry: Immigration & Visa Industry only

Location: Janakpuri West, District Centre

Salary: 20k – 30k (Excellent Incentives)

We are seeking a dynamic and experienced Team Leader from the immigration and visa industry to manage and lead our visa consulting team. The ideal candidate should have in-depth knowledge of Permanent Residency (PR), Tourist Visa, and Study Visa processes for countries such as Canada, Australia, the UK, the USA, and Europe. This role demands leadership skills, a customer-centric approach, and an ability to drive team performance.

Key Responsibilities:

  • Lead and Manage a team of visa consultants and case managers to achieve monthly and quarterly targets.
  • Guide clients through the complete process of PR, Tourist, and Study visa applications – from eligibility assessment to final submission.
  • Conduct regular training sessions for team members on visa policies, documentation standards, and country-specific immigration laws.
  • Evaluate and assign cases based on team members' capabilities and workload.
  • Handle escalations and ensure the highest standards of client service and satisfaction.
  • Maintain updated knowledge of immigration laws, embassy updates, and visa regulations for various countries.
  • Monitor team KPIs and ensure timely closure of applications.
  • Build strong client relationships and ensure a seamless visa filing process.
  • Collaborate with the documentation and operations teams for file accuracy and process efficiency.

Required Skills & Qualifications:

  • Minimum 2 years of experience in the immigration and visa industry with a focus on PR, Tourist & Study Visas.
  • Proven track record in visa counselling, process handling, and client servicing.
  • Strong leadership and people management skills.
  • Excellent verbal and written communication in English and Hindi.
  • In-depth knowledge of country-specific visa procedures (Canada Express Entry, Australia Subclass, UK Skilled Worker, Study etc.).
  • Ability to work in a fast-paced environment and meet deadlines.
  • Proficiency in CRM tools and MS Office.

Preferred Candidates:

  • Experience in managing teams within immigration consultancies.
  • Certifications in immigration law or consultancy (optional but preferred).

Contact detail:

Share CV on:

Website:

Facebook | Instagram | LinkedIn: Stringvisa

Job Types: Full-time, Permanent

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Flexible schedule
  • Leave encashment
  • Paid time off

Work Location: In person

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