Customer Success Engineer

Role Overview As a Customer Success Engineer (CSE) for the CX Suite of Products (Freshdesk, Freshchat, Freshcaller, and Freddy AI), you will serve as a trusted product advisor, working closely with Customer Success Managers (CSMs), Account Managers (AMs), Product, Engineering, Support, and other Go-To-Market teams to drive customer success and maximize...

Company DescriptionDevAssure is an AI-powered test accelerator platform designed for modern Dev and QA teams focusing on shift-left practices. Our platform provides a unified low-code environment that allows teams to auto-generate and automate test cases, seamlessly integrating into CI pipelines. DevAssure supports cross-platform automation for web, mobile,...

Company DescriptionDevAssure is an AI-powered test accelerator platform designed for modern Dev and QA teams focusing on shift-left practices. Our platform provides a unified low-code environment that allows teams to auto-generate and automate test cases, seamlessly integrating into CI pipelines. DevAssure supports cross-platform automation for web, mobile,...

Introducing Paperflite:Paperflite is a fast-growing tech company that's changing how businesses connect with their audience. We've developed a suite of innovative products—Paperflite, Cleverstory, heysales, SEEK and Moonshot - that help revenue teams tell their stories better. Our tools empower global brands like Louis Vuitton, Grammarly and Harvard...

ABOUT SUPEROPSSuperOps is a SaaS startup empowering IT service providers and IT teams around the world with technology that is cutting-edge, future-ready, and powered by AI. We are backed by marquee investors like Addition, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners. Founded by Arvind Parthiban, a serial...

About UsWe are a global e-invoicing provider, making compliance easy for businesses worldwide. Whenever a government makes e-invoicing mandatory, we work with regulatory bodies to get approval and offer complete, compliant solutions. Currently, we provide solutions for Saudi Arabia's ZATCA and Malaysia's Peppol and LHDN (IRBM). Our platform is simple,...

A Customer Success Specialist's job is to manage the customer relationship post-sale, ensuring they gain maximum value from the product and are satisfied, which promotes retention and growth for the company. Key responsibilities include client onboarding, providing product training and support, monitoring customer health and engagement, resolving issues,...

Manager - Customer Success - US Job Description As the Manager of Customer Success for the NA Team, you will lead a specialised team of Customer Success Managers (CSMs) responsible for driving value and engagement. Your leadership will ensure strong collaboration with customers, effective adoption strategies, and long-term customer success across the...

#LI-RemoteThe OpportunityLTV SaaS Growth are currently looking for a Customer Success Manager who will act as the bridge between our SaaS product and its users, ensuring a seamless customer experience through onboarding, technical support, and ongoing relationship management. You'll work closely with clients to understand their needs, resolve their issues...

Position: Customer Success Manager Location: Gurgaon (Hybrid) Type: Fulltime with BayOne Responsibilities: Skills Required Must have CSM experience in technology industry with tools similar to Jira, SFDC, ServiceNow, Hubspot, Gainsight, ERP-CRM such as Oracle, SAP, Ariba Communication and interpersonal skills Problem-solving and analytical thinking ...