Branch Business Manager

2 weeks ago

Gurgaon, Haryana, India Canon Full time ₹ 5,00,000 - ₹ 20,00,000 per year

Role & responsibilities

The job is to sell Canon Office Imaging Products and Solutions to Enterprises, which includes- Copiers, Scanners, Multi-Functional Devices, Software Solutions & Manage Document Solution (MDS), Network Surveillance Cameras and related S/W solutions, through a team of sales staff.

  • Account planning & Management understand customer business, assess business potential, and manage customer complaints and deal closure.

  • Maintain healthy pipeline of validated prospects

  • Coverage Plan with timelines: accounts, horizontal within an account including CIO, pitching all product and solutions

  • Distribution of accounts/ territory to salesperson for maximum efficiency (distance, route plan, capability to manage independently)

  • Operations Management-

  • Manage customer visits and document challenges, feedback and opportunities.

  • Discuss with RMs issues that need to be taken up for work practice/ process changes

  • Cross functional engagement and maintain strong interpersonal skills

  • Team Management

- Ensure each team member performs as per their task plan, maintain and grows business

  • Act as a mentor to new hires

  • Field Coaching and Development

  • Customer visits with new hires and low performers

  • Close large/MDS deals at prospect validation and closure stage with team

  • Observe team at various stage of sales cycle and share feedback. Create IDP

  • Develop competency in each team member to manage operational issues independently

  • Sales Process Management and monthly reporting

  • Review Standard decks on BI on defined metrics - a) Call quantity, coverage b) Call Quality c) Prospect ratio d) Closure analysis e) Post order processing f) Business results.

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