Receptionist cum Coordinator

Job Summary: We are seeking a dynamic and versatile individual to join our coaching center as a Receptionist cum Coordinator This role requires a professional who can effectively manage front desk responsibilities, coordinate daily operations, and contribute to our marketing efforts. The ideal candidate will have excellent communication skills, strong organizational abilities, and a passion for customer service and marketing.

Key Responsibilities:

• Greet and assist visitors, students, and parents in a friendly and professional manner.
• Telecalling and generate leads for new students admission.
• Manage front desk operations, including scheduling appointments and maintaining a clean and welcoming reception area.
• Handle student registrations, enrollments, and other administrative tasks.
• Coordinate and organize classes, workshops, and events in different schools and do collaboration with other academic or cultural institutions.
• Maintain and update student records, attendance, and other essential documents.
• Assist in the preparation and distribution of schedules, timetables, and announcements.
• coordinate with instructors, students, and parents to ensure smooth communication and operations.
• Conduct mock tests.
• Arrange for demo classes.
• Develop and implement marketing strategies to promote the coaching center's programs and services.
• Manage social media accounts and create engaging content to attract and retain students.
• Assist in the design and distribution of promotional materials, including brochures, flyers, and newsletters.
• Conduct market research to identify new opportunities for growth and expansion.
• Participate in community outreach and events to build relationships and increase brand visibility.

Qualifications:

• Education: Minimum 12th pass. (preferable of Bachelor's degree in Business Administration, Marketing, or a related field.)
• Experience: 1-3 years of experience in a similar role, preferably in the education sector. Freshers may also apply.
• Skills:
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office and basic knowledge of social media platforms.
• Customer service-oriented with a positive and professional attitude.
• Ability to work independently and as part of a team.

Additional Requirements: Flexibility

• Flexibility to work evenings and weekends as required.
• Knowledge of the local education market and trends is a plus.
• Basic understanding of digital marketing tools and strategies

Timings

• Monday to Friday: 3:30pm to 9:30 pm
• Saturday and Sunday : 9:30 pm to 1pm and 3:30pm to 8:30pm .
• Holiday : 1 day on weekdays.

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contact details:

Job Types: Full-time, Fresher

Pay: ₹6, ₹7,500.00 per month

Ability to commute/relocate:

• Ranikuthi, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Any experience related to educational sector marketing?

Experience:

• Microsoft Office: 1 year (Preferred)
• Front desk - Receptionist: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person