Customer Service Executive
6 days ago
Roles and Responsibilities
Handle inbound and outbound calls to resolve customer queries and concerns.
Provide excellent customer service, ensuring high levels of satisfaction.
Identify cross-sell opportunities and upsell/cross-sell products/services to customers.
Desired Candidate Profile
0-5 years of experience in a BPO or call center environment.
Strong communication skills with the ability to handle voice processes effectively.
Proficiency in handling inbound/outbound calls, telesales, and customer support roles.
Rounds of Interviews:-
Online HR Screening
Face to Face Round
Operations Round
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