Telesales Executive
3 days ago
Job Title: Telesales Executive (Only For Women)
Location: Delhi
Key Responsibilities:
Technical & Product Knowledge: o Possess in-depth knowledge of Tally software and its functionalities. o Continuously stay updated with new features and offerings of the Tally product suite.
Client Acquisition & Lead Generation: o Generate leads through cold calling, mass mailing, and mass WhatsApp campaigns. o Identify new prospects and follow up with them to convert leads into sales. o Collaborate with the digital marketing team to strategize on lead generation efforts.
Sales Strategy & Planning: o Develop and execute sales plans to meet targets. o Work with the sales team to forecast demand and strategize on customer acquisition. o Prepare and share quotations with potential clients, ensuring accurate pricing and terms.
Customer Relationship Management: o Maintain strong relationships with current clients to ensure high levels of client satisfaction. o Gather feedback from clients to monitor satisfaction levels and preserve the company's reputation. o Handle grievances effectively to resolve issues and maintain positive relationships.
Negotiation & Closing Sales: o Confidently negotiate with prospects and clients to close deals. o Handle sales objections, identify the best solutions, and ensure successful sales closures.
Order Processing & Payment Collection: o Take and process client orders accurately, ensuring timely order fulfillment. o Responsible for collecting payments from clients, especially for new orders and long-pending dues.
Reporting & Data Management: o Prepare daily reports and updates on sales activities, including lead generation, follow-ups, and client feedback. o Have good knowledge of Google Sheets and MS-Office for report generation and data analysis. o Generate MIS (Management Information Systems) reports for higher management, providing insights on sales performance.
Team Collaboration: o Work closely with the digital marketing team to align marketing efforts with sales objectives. o Be a team player by contributing to the overall performance of the sales team.
Discipline & Target-Oriented: o Be disciplined in meeting deadlines and achieving sales targets. o Develop a target-driven mindset to maximize sales opportunities.
Qualifications:
Freshers or 1-3 years of experience in sales, relationship management or a similar role or a similar role.
Knowledge and experience with Tally/Accounting software are preferred.
Proficiency in MS-Office (Excel, Word, PowerPoint) and Google Sheets for data reporting.
Strong negotiation, communication, and interpersonal skills.
Experience in mass mailing and WhatsApp marketing campaigns.
Key Skills:
Confident Speaker: Ability to present and communicate effectively with clients.
Customer Centricity: Strong focus on delivering a positive client experience.
Good in Negotiation and Closure: Ability to negotiate deals successfully and close sales.
Target Driven: Demonstrated success in meeting and exceeding sales targets.
Team Player: Work well with colleagues across departments, especially in sales and marketing.
Disciplined and Organized: Ability to manage multiple tasks while ensuring timely delivery of client services.
Salary: Competitive, based on experience
Job Types: Full-time, Fresher
Pay: ₹10, ₹20,000.00 per month
Work Location: In person
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