GSA/Senior GSA Professional

7 days ago

Nashik, Maharashtra, India Naukri Hospitality Jobs Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are looking for a highly motivated and experienced GSA/Senior GSA to join our team at Rakabi The Fern, located in the Hotels & Restaurants industry. Candidates with 0-1 years of experience are encouraged to apply.

Roles and Responsibility

  • Manage and coordinate guest service activities to ensure exceptional customer experiences.
  • Develop and implement effective guest relationship management strategies to enhance loyalty.
  • Collaborate with various departments to ensure seamless operations and high-quality services.
  • Analyze guest feedback and suggest improvements to improve satisfaction.
  • Maintain accurate records and reports on guest interactions and preferences.
  • Provide excellent communication and interpersonal skills to interact with guests and colleagues.

Job Requirements

  • Strong knowledge of guest service principles and practices.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and prioritize tasks.
  • Strong problem-solving and analytical skills.
  • Familiarity with hotel management systems and software.
  • Ability to maintain confidentiality and handle sensitive information.

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