Team Leader- Telesales

2 hours ago

Greater Delhi Area, India Niva Bupa Health Insurance Full time ₹ 15,00,000 - ₹ 25,00,000 per year

JOB PROFILE

Position- Team leader

Location Noida

Category- Digital SBU – Telesales

*Key Roles & Responsibilities
Primary Role Description*
 To manage a team of telesales advisors

 To ensure targets are met on a monthly basis – through inbound and outbound sales

 To be responsible for the management of direct reports, one to one reviews and performance reviews.

 Driving per advisor productivity and sales quality across outlined parameters

*Key Roles & Responsibilities:*
 Be in charge of running and managing the team daily 

 Understand all organizations products, services, procedures and guidelines and communicate same to all team members.

 Monitor calls to ensure that due procedures and quality standards are strictly adhered to 

 Facilitate and organize training session for all agents and participate in recruitment of new team members

 Submit regular reports to management and seek new ideas and strategies to improve team performance 

 Keep up with trends and happenings in the industry and ensuring adherence to industry standards

 Coaching, inspiring and motivating a sales team. 

 A good understanding of the market dynamics in the respective sector. 

 Coordinate with different departments to ensure Issuance of Policies 

 Ensure self-target are also met (*Applicable for ARM) 

*Key Requirements – Education & Certificates*
 Min 3-6 years' Experience as a Team Leader on papers with experience of Health or Motor insurance domain)

 Drive productivity per advisor

 Attrition for the team

 Improving leads conversion

 Employee motivation & engagement

 Control the Loss ratio for the team by ensuring product mix in line to Organization objectives

 Driving sales quality through controlling policy cancellations/ endorsements

*Key Requirements - Experience & Skills*
 High analytical proficiency

 Outbound Telesales Team handling experience

 Pro-active approach in issue resolution

 Good communication and Presentation skills

 Large BPO/ Telesales set up experience will be preferred

 Leading Change & Strategic Thinking

  • Telesales Team Leader

    1 week ago

    Delhi, India Entero Healthcare Full time

    Job Objective: To lead, manage, and drive a team of telesales executives towards achieving daily, weekly, and monthly sales and customer engagement targets. The role involves overseeing outbound call performance, ensuring compliance to process, and enabling smooth coordination between sales, logistics, and accounts to improve customer satisfaction and...

  • Telesales Representative

    1 day ago

    Greater Delhi Area, India Salpana Fundnest Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionSalpana Fundnest Pvt Ltd is a financial services firm specializing in providing customized and innovative loan solutions to individual professionals and self-employed individuals. Committed to promoting responsible lending practices, our goal is to make funds accessible to all, bridging the gap between dreams and financial assistance. We...

  • Sales Team Leader

    1 week ago

    Delhi, India Baby Joy Fertility and IVF Centre Full time

    Job description for Team Leader Sales: Experience In Handling Team of B2C,Telesales,Telemarketing,Telecalling,Sales. Salary:20k-25k(fixed) plus Incentives (There won't be any deduction in salary) Proper Training will be provided.(paid) Location: Rajouri Garden Job Types: Full-time, Permanent Pay: ₹20, ₹25,000.00 per month Work Location: In person

  • Sales Team Leader

    2 hours ago

    Delhi, Delhi, India Baby Joy Fertility and IVF Centre Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Job description for Team Leader Sales:Experience In Handling Team of B2C,Telesales,Telemarketing,Telecalling,Sales.Salary:20k-25k(fixed) plus Incentives(There won't be any deduction in salary)Proper Training will be provided.(paid)Location: Rajouri GardenJob Types: Full-time, PermanentPay: ₹20, ₹25,000.00 per monthWork Location: In person

  • Telesales Team Lead_Noida

    1 week ago

    Greater Noida, India Sigma Allied Services Full time

    Roles and Responsibilities Manage a team of telesales professionals to achieve sales targets through outbound calling, telemarketing, and telecalling. Develop and implement effective strategies for lead generation, customer engagement, and conversion. We required candidate with min 3 years team leading experience and 2 years calling experience candidate...

  • Telesales Team Lead_Noida

    2 days ago

    Greater Noida, Uttar Pradesh, India Sigma Allied Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Roles and ResponsibilitiesManage a team of telesales professionals to achieve sales targets through outbound calling, telemarketing, and telecalling.Develop and implement effective strategies for lead generation, customer engagement, and conversion.We required candidate with min 3 years team leading experience and 2 years calling experience candidate should...

  • B2B Team Leader

    1 week ago

    Delhi, Delhi, India Dial4Trade Technologies Private Limited Full time ₹ 35,000 per year

    *Telesales Team Leader B2B**Company Profile* : Dial4trade Technology Pvt Ltd Dwarka Mor, New Delhi is a B2B process company,Portal works like a mediator to connect Suppliers and Buyers together along with our different Paid membership packages services including website and online promotion.Website - - Best B2B Portal In India*Desired Skills* :* Knowledge...

  • Telesales IT Sales

    2 days ago

    Delhi, Delhi, India Ultracures Full time

    **Roles and Responsibilities**: Our sales team is in need of a knowledgeable Telesales Manager. You will be in charge of selecting, educating, and monitoring Telesales Reps' performance. Also, you ought to be able to support the creation and use of successful sales tactics. - You should be able to respond to any customer inquiries and concerns in your...

  • Telesales -Team Lead (BPO)-Noida

    1 week ago

    Greater Noida, India Isengageddhr Full time

    Job Responsibility: Lead and manage the telesales team to achieve monthly and quarterly sales targets. Generate qualified leads and appointments through outbound calling for property sales. Motivate and guide team members, providing coaching, feedback, and performance appraisals. Monitor team performance using KPIs (calls per day, conversion rates, closures,...

  • Telesales -Team Lead (BPO)-Noida

    1 week ago

    Greater Noida, Uttar Pradesh, India Isengageddhr Full time ₹ 10,20,000 - ₹ 11,40,000 per year

    Job Responsibility:Lead and manage the telesales team to achieve monthly and quarterly sales targets.Generate qualified leads and appointments through outbound calling for property sales.Motivate and guide team members, providing coaching, feedback, and performance appraisals.Monitor team performance using KPIs (calls per day, conversion rates, closures,...