Care Plan Champion

1 week ago


Hyderabad, Telangana, India HCLTech Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Purpose :

 Promoting and recommending Health packages to Customers and ensuring delightful experience.

Core Responsibilities :

  • Attending to customer query.
  • Communicating with customer and recommending health packages.
  • Package Sales.
  • End-to-end ownership for managing leads till final billing.
  • Capturing relevant and correct patient details in LMS.
  • Booking appointments for patients for various locations.
  • Eliciting customer feedback and handling customer complaints maturely.
  • Interacting with customers on chat for any inquiry or request.
  • Maintaining the brand standard.
  • Giving customer a delightful overall experience.

Qualification

 Essential: Graduate with Minimum 3 years of experience

Language Skills

 English (Essential)

 Tamil (Essential)

 Telugu (Preferable)

 Hindi (Preferable



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