Customer Success Representative/Manager

5 days ago

Bengaluru South Karnataka, India ACHNET (Achiever's Network ) Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

ACHNET is an AI-driven Professional Development & Hiring Platform transforming the way individuals, businesses, and coaches achieve their goals. We streamline career growth, hiring processes, and talent management by combining cutting-edge technology with human expertise. Professionals use ACHNET to build credibility, connect with certified coaches, and access top-tier job opportunities. Businesses benefit from AI-powered solutions that accelerate IT talent acquisition, improve retention, and enhance workforce productivity. Coaches leverage ACHNET as a marketplace to expand their reach and deliver personalized coaching solutions. For more information, visit us at

Role Description

This is a full-time on-site role for a Customer Success Representative/Manager located in Bengaluru South. The individual will be responsible for ensuring customer satisfaction and managing customer experiences. Day-to-day tasks include providing customer support, addressing customer inquiries, and maintaining effective communication with clients to enhance customer service. The role also involves gathering feedback to improve overall customer experience and foster long-term relationships.

Qualifications

  • Customer Service, Customer Support, and Customer Satisfaction skills
  • Strong Communication abilities
  • Experience in managing Customer Experience
  • Problem-solving and conflict resolution skills
  • Excellent interpersonal skills and the ability to work independently as well as part of a team
  • Previous experience in a similar role is advantageous
  • Bachelor's degree in Business, Marketing, or a related field is preferred

All interested candidates can send their updated resume along with their current package, expectation, notice and current location to ASAP.

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