Customer Success Manager
4 weeks ago
- Champion Customer Value by ensuring AI solutions drive meaningful business impact for IT & Tech leaders
- Strategic Orchestration: Develop scalable processes that turn customers into advocates through onboarding excellence and adoption frameworks
- Visionary Advocacy: Anticipate customer needs and create success programs that unlock user value
- Collaborative Bridge-Builder: Synthesize customer feedback, collaborate with internal teams, and represent the customer voice in all aspects
- Constant Innovator: Stay ahead of customer success trends, experiment with new models, and contribute to Trmeric's leadership in customer experience
- Lead and manage the customer success team and drive continuous improvement in customer satisfaction metrics
- Bachelor's degree in Business, Computer Science, or related field
- Proven 5+ years in customer success roles, preferably in B2B SaaS or AI/ML companies
- Experience in B2B marketplaces or partner management is a plus
- Strong knowledge in success metrics, health scoring, and value measurement methodologies
- Implement and execute customer onboarding, adoption, and expansion strategies effectively
- Translate technical concepts into business value for executive audiences confidently
- Understand AI/ML technologies and their business applications
- Deep expertise in customer journey mapping and critical touchpoints
- Excellent communication, presentation, and relationship-building skills
- Manage multiple customer priorities efficiently and drive impactful AI adoption contributions
- Proficiency in B2B customer success methodologies
- Experience in strategic account management and customer journey mapping
- Expertise in relationship management and driving value realization
- Ability to identify and resolve customer issues effectively
- Familiarity with SaaS platforms and AI solutions
- Skilled in proactive engagement models and creating success strategies
- Prior experience in B2B marketing and demand generation
- Knowledge of AI adoption landscape trends
- Understanding of onboarding best practices and customer success innovations
- Certifications in customer success or related fields
- Experience in leading cross-functional teams
- Track record of driving revenue growth through customer-centric approaches
-
Customer Success Manager
2 weeks ago
Bengaluru, India Weekday AI Full timeThis role is for one of Weekday’s clients Min Experience: 3 years Location: Bengaluru JobType: full-time Requirements We are looking for a proactive and customer-centric International Customer Success Manager to join our global team. The ideal candidate will play a crucial role in building long-term relationships with international clients, ensuring their...
-
Customer success manager
2 weeks ago
Bengaluru, Karnataka, India Gushwork Full time ₹ 9,00,000 - ₹ 12,00,000 per yearis a pioneering B2B Software & Services company that combines human expertise with advanced AI technology to deliver exceptional SEO services. In just one year since our launch, we've partnered with over 200+ businesses, driving their success through our innovative approach to AI-assisted SEO. Backed by top global investors like Lightspeed, B Capital, and...
-
Customer Success Manager
1 week ago
Bengaluru, Karnataka, India Gushwork Full time ₹ 9,00,000 - ₹ 12,00,000 per yearis a pioneering B2B Software & Services company that combines human expertise with advanced AI technology to deliver exceptional SEO services. In just one year since our launch, we've partnered with over 200+ businesses, driving their success through our innovative approach to AI-assisted SEO. Backed by top global investors like Lightspeed, B Capital, and...
-
Customer Success Manager
2 weeks ago
Bengaluru, Karnataka, India Weekday AI (YC W21) Full time ₹ 6,00,000 - ₹ 18,00,000 per yearThis role is for one of Weekday's clientsMin Experience: 3 yearsLocation: BengaluruJobType: full-timeRequirementsWe are looking for a proactive and customer-centricInternational Customer Success Managerto join our global team. The ideal candidate will play a crucial role in building long-term relationships with international clients, ensuring their...
-
Customer Success Manager
2 weeks ago
Bengaluru, Karnataka, India Weekday AI Full time ₹ 15,00,000 - ₹ 25,00,000 per yearThis role is for one of Weekday's clientsMin Experience: 3 yearsLocation: BengaluruJobType: full-timeRequirementsWe are looking for a proactive and customer-centric International Customer Success Manager to join our global team. The ideal candidate will play a crucial role in building long-term relationships with international clients, ensuring their...
-
Customer Success Manager
2 weeks ago
Bengaluru, Karnataka, India Weekday Full time ₹ 10,00,000 - ₹ 13,00,000This role is for one of our clientsIndustry: Technology, Information and MediaSeniority level: Associate levelMin Experience: 2 yearsLocation: BangaloreJobType: full-time ₹10,00,000 - ₹13,00,000 a year We are looking for a proactive and customer-obsessed Customer Success Manager who will take full ownership of guiding new clients through their journey...
-
Customer Success Manager
2 weeks ago
Bengaluru, Karnataka, India Weekday (YC W21) Full time ₹ 8,00,000 - ₹ 12,00,000 per yearThis role is for one of our clientsIndustry: Technology, Information and MediaSeniority level: Associate levelMin Experience: 2 yearsLocation: BangaloreJobType: full-timeWe are looking for a proactive and customer-obsessedCustomer Success Managerwho will take full ownership of guiding new clients through their journey — from initial setup to successful...
-
Customer Success Manager
2 weeks ago
Bengaluru, Karnataka, India Omind Technologies Full time ₹ 8,00,000 - ₹ 24,00,000 per yearJob Title: Customer Success Manager (CSM)Location: Bangalore / KolkataExperience Required: 3+ years in SaasIndustry: IT Services / Software/ Customer Experience (CX).Employment Type: Full-timeWhy Join Us?Work with cutting-edge CX solutions transforming digital engagement.Be part of a collaborative and high-performance team culture.Growth opportunities in a...
-
Customer Success Manager
2 weeks ago
Bengaluru, Karnataka, India Weekday Full time ₹ 8,00,000 - ₹ 12,00,000 per yearThis role is for one of our clientsIndustry: Technology, Information and MediaSeniority level: Associate levelMin Experience: 2 yearsLocation: BangaloreJobType: full-timeWe are looking for a proactive and customer-obsessed Customer Success Manager who will take full ownership of guiding new clients through their journey — from initial setup to successful...
-
Customer Success Manager
1 day ago
Bengaluru, Karnataka, India SkanAI Full time ₹ 6,00,000 - ₹ 18,00,000 per yearAs a Customer Success Manager, you will be responsible to manage the full life cycle of customer journey resulting in customer satisfaction, revenues, and profitability goals. In this role, you will build trusted advisor relationships with your clients through deep understanding of their problems, demonstrable product and business process knowledge, highest...