Customer Support

16 hours ago


Ahmedabad, Gujarat, India AK Global Management And Services Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Designation: Customer Relationship Executive

Role: Patient Relationship Officer

Location: GIDC Bhat Estate, Ahmedabad

-Why Join Us?

  • Provident Fund (PF)

  • ESI

  • Paid Leaves / Leave Encashment

  • Rewards & Recognitions

  • Growth-oriented work culture

-Working Days: 6 days (Rotational Week Off)

Roles & Responsibilities:

  • Handle inbound & outbound calls from patients/customers.

  • Manage appointments, cancellations, and provide hospital service details.

  • Follow up with patients on health checkups and consultations.

  • Maintain records of interactions in CRM.

  • Resolve complaints politely and ensure excellent customer experience.

Qualifications:

* Any Graduate (Science background preferred).

* 0-3 years of experience in Customer Service.

* Good communication in English, Gujarati & Hindi.

* Comfortable with rotational shifts & week offs ( No night shifts for female candidates).

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Education:

  • Bachelor's (Required)

Experience:

  • Customer Support: 1 year (Required)

Language:

  • hindi , gujrati ,english (Preferred)

Work Location: In person



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