Customer Support
16 hours ago
Designation: Customer Relationship Executive
Role: Patient Relationship Officer
Location: GIDC Bhat Estate, Ahmedabad
-Why Join Us?
Provident Fund (PF)
ESI
Paid Leaves / Leave Encashment
Rewards & Recognitions
Growth-oriented work culture
-Working Days: 6 days (Rotational Week Off)
Roles & Responsibilities:
Handle inbound & outbound calls from patients/customers.
Manage appointments, cancellations, and provide hospital service details.
Follow up with patients on health checkups and consultations.
Maintain records of interactions in CRM.
Resolve complaints politely and ensure excellent customer experience.
Qualifications:
* Any Graduate (Science background preferred).
* 0-3 years of experience in Customer Service.
* Good communication in English, Gujarati & Hindi.
* Comfortable with rotational shifts & week offs ( No night shifts for female candidates).
Job Type: Full-time
Pay: ₹15, ₹20,000.00 per month
Education:
- Bachelor's (Required)
Experience:
- Customer Support: 1 year (Required)
Language:
- hindi , gujrati ,english (Preferred)
Work Location: In person
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