Sr. Manager Talent Acquisition

EXPERIENCE REQUIRED: 15+ Years

NUMBER OF POSITIONS: 1

DEPARTMENT: Human Resource

REPORTS TO: CPO (Chief People Officer)

LOCATION: Gurugram, India

ROLE OVERVIEW:

The Senior Manager of Talent Acquisition will lead the entire in-house recruitment function, driving strategy, process, and execution across all corporate functions. This role requires deep expertise in both Information Technology (IT) and Non-IT (e.g., Sales, Marketing, Finance, Operations) recruitment. The ideal candidate is a strategic leader who excels at hands-on recruiting, team development, and building a world-class candidate experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Strategic Leadership & Planning

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Develop and execute a cohesive, multi-faceted in-house talent acquisition strategy to meet aggressive hiring goals across all departments (IT and Non-IT).

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Partner closely with executive leadership and department heads to forecast future talent needs and build proactive pipelines.

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Establish and report on key recruitment metrics (e.g., time-to-hire, cost-per-hire, quality of hire, diversity hiring) to measure effectiveness and drive continuous improvement.

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Manage the annual TA budget, resource allocation, and vendor relationships (ATS, job boards, assessment tools).

Operational Excellence & Execution

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Oversee and directly manage full-cycle recruitment for complex, senior, or niche positions, serving as a hands-on recruiter when necessary.

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Design, implement, and optimize standardized in-house recruiting processes, leveraging the Applicant Tracking System (ATS) for maximum efficiency and data integrity.

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Ensure all recruitment practices comply with federal, state, and local employment laws and promote fair hiring practices.

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Drive the adoption of new sourcing technologies and AI tools to enhance recruiter productivity.

Team Management & Development

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Lead, mentor, and develop a team of Talent Acquisition Specialists/Recruiters, covering both IT and Non-IT domains.

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Conduct regular one-on-ones, performance reviews, and training to ensure the team possesses best-in-class interviewing, negotiation, and closing skills.

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Foster a collaborative, high-performing, and fun team culture focused on delivering exceptional service to candidates and hiring managers.

Employer Branding & Candidate Experience

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Collaborate with Marketing and HR to define and amplify the company's employee value proposition (EVP) and employer brand.

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Oversee all talent marketing and social media recruiting campaigns.

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Ensure a consistently positive, engaging, and professional candidate experience from initial contact through onboarding.

SUPERVISORY RESPONSIBILITIES:

This position have supervisory responsibilities.

LANGUAGE REQUIREMENTS

Required

English

Ability Level

Business Fluent

Required

Hindi

Ability Level

Business Fluent

PREFERRED SKILLS:

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Bachelor's degree in human resources, Business Administration, or a related field.

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Master's degree or professional certification (e.g., SHRM-SCP, HCI Strategic Talent Acquisition).

QUALIFICATIONS:

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15+ years of progressive experience in Talent Acquisition, with at least 3 years in a management/leadership role.

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Proven, hands-on experience in both IT recruitment (Software Engineers, Cloud, DevOps, Data Science, Cyber Security) and Non-IT corporate recruitment (Sales, Finance, HR, Operations).

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Demonstrated experience in leading a dedicated in-house (corporate) recruiting function—agency experience alone will not suffice.

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Hands on experience in campus recruitment, bulk hiring and BPO hiring.

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Expert-level knowledge of sourcing techniques, including Boolean search, social recruiting, and engagement platforms.

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Strong analytical skills with the ability to interpret data and metrics to drive strategic recruitment decisions.

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Exceptional written and verbal communication, negotiation, and stakeholder management skills.

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Bachelor's degree in human resources, Business Administration, or a related field.

LANGUAGE SKILLS:

Ability to read, analyze and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write emails, speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups and clients.

MATHEMATICAL SKILLS:

Ability to choose the right mathematical methods or formulas to solve a problem. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals quickly and correctly.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATION:

Bachelor's degree in relevant field.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, and walk. Hearing and speaking to exchange information in person and on the phone. Seeing to read and write, exchange emails, conduct work, and prepare documents and reports. Minimal to light physical effort is generally required in performing duties in an office environment. This position requires the ability to operate a computer keyboard and standard office equipment at efficient speed. The employee frequently is required to reach with hands and arms and stoop, kneel, crouch or crawl. The employee is occasionally required to climb or balance. The employees must occasionally be required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.

DISCLAIMER:

The information in this job description is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position and may be changed at the company's discretion to conform to business needs.

ABOUT THE COMPANY:

AIS is a Texas-based fintech firm committed to lowering operating costs, improving quality and reducing cycle time with back-office automation, highly skilled talent and standardized reporting and analytics solutions. AIS manages the day-to-day work so our clients can focus on growing their business. We review client processes, eliminate non-value adds, and enhance productivity. We build financial and legal technology to automate and optimize workforce performance. We recruit, train, and manage specialized human resources to meet staff augmentation needs. We equip decision makers with deep data sets and forward-thinking analytics so they can make smarter business decisions and create better customer experiences. We serve a variety of industries including banking, automotive finance, credit card, mortgage, insurance and telecommunications.