Business Development Manager

Salary:- INR 3,60,000 to INR 4,20,000

Experience- 3 years to 4 years

Company Description

Trinetra Venture is a hospitality firm known for its innovative and high-quality dining experiences through its brand, Thyme & Whisk, with locations in Vadodara, Mumbai, and Bangalore. Thyme & Whisk has been recognized with prestigious awards, such as 'The Most Creative Fusion Food Bistro' by Curly Tales in 2018 and 'Best Multi Cuisine Restaurant' by Restaurant India in 2022. The brand is celebrated as a "Vegetarian Paradise" by LLB Magazine. Committed to excellence, Trinetra Venture continues to develop unique projects and vibrant spaces in the hospitality industry.

Role Description

This is a full-time on-site role for a Business Development Manager located in Mumbai. The Business Development Manager will be responsible for identifying and pursuing new business opportunities, building and maintaining strong client relationships, and developing strategic partnerships to expand the company's market presence. Key responsibilities include conducting market research, preparing business proposals, negotiating contracts, and collaborating with internal teams to meet business goals. The ideal candidate will also work to enhance customer satisfaction and contribute to the company's long-term growth objectives.

1.⁠ ⁠Sales & Revenue Growth

Identify new business opportunities to increase restaurant revenue.

Generate corporate tie-ups, event bookings, party orders, and bulk orders.

Achieve monthly/quarterly sales targets assigned by management.

Promote new menu items, offers, and packages to increase customer spending.

2.⁠ ⁠Market Research & Expansion

Study market trends, competitor pricing, and customer preferences.

Identify potential locations for new outlets or delivery expansion.

Analyze customer feedback and suggest improvements.

3.⁠ ⁠Client Acquisition & Relationship Management

Build and maintain relationships with corporate clients, hotels, event planners, and vendors.

Conduct regular meetings, follow-ups, and presentations.

Ensure high customer satisfaction and repeat business.

4.⁠ ⁠Online Business Growth

Coordinate with all online Integrated food delivery platforms.

Ensure correct menu listings, pricing, offers, and high order ratings.

Manage promotions, campaigns, and visibility boosts.

5.⁠ ⁠Branding & Marketing Support

Work closely with marketing team for promotions, social media campaigns, and local branding.

Support the creation of promotional materials like flyers, banners, digital posts.

Organize food tastings, sampling drives, and events.

6.⁠ ⁠Operational Coordination

Work with outlet managers, kitchen team, and supply chain to ensure order fulfilment.

Communicate customer requirements, feedback, or complaints to relevant departments.

Ensure smooth coordination for bulk/corporate orders.

7.⁠ ⁠Reporting & Documentation

Maintain daily/weekly sales reports.

Prepare performance summaries and present to management.

Track sales pipeline and conversion rates.

Monitor ROI of marketing and promotional activities.

8.⁠ ⁠Negotiation & Contract Handling

Negotiate terms with clients, vendors, and strategic partners.

Handle contracts for corporate meal plans, events, and long-term partnerships.

9.⁠ ⁠Cross-Functional Collaboration

Work with HR for staffing during events or peak sales.

Assist finance team with billing issues, outstanding payments, or invoices.

Coordinate with operations for new outlet launches.

10.⁠ ⁠Customer Experience Monitoring

Regularly visit outlets to ensure service standards match brand expectations.

• Identify gaps and recommend improvements in service, packaging, or menu.