HR Transformation Programme Lead

DGM_HR Transformation Programme Lead_Pune/Bangalore

In 2009, VOIS started operating in India and now has established global delivery centers in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, VOIS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone

Role Purpose:

The HR Transformation Programme Lead will spearhead the end-to-end delivery of the VOIS HR Reimagined programme, ensuring seamless coordination across strategic workstreams and initiatives. This role is pivotal in driving the transformation of HR into a proactive, insight-led enabler of VOIS's commercial growth.

You will be responsible for orchestrating programme planning, execution, and change and comms management, ensuring alignment with the business vision and measurable outcomes / KPIs. You will partner and support the Senior Transformation to deliver the vision and programme outcomes. This will include close working with workstream leads (VOIS HR LT), delivery squads across Centres of Excellence, Operations, and HR Services, to drive cross-functional collaboration and delivery of scalable, data-driven people solutions that unlock performance, optimise cost, and elevate the employee experience.

Experience & Qualifications:

• 3 years' experience in HR transformation, organisational change, or business transformation within a global, matrixed environment.
• Proven track record of leading enterprise-level transformation initiatives with measurable impact.
• Strong understanding of HR operating models, future of work trends, and emerging technologies including GenAI and automation.
• Demonstrated experience in designing and tracking KPIs, success measures, and delivery outcomes against strategic targets, external trends / benchmarks.
• Familiarity with business case development and financial tracking, including cost-benefit analysis and ROI for transformation initiatives.
• Strong leadership and influencing skills, with the ability to engage, align, and inspire diverse stakeholder groups across functions and geographies.
• Experience working in fast-paced, multicultural environments with high levels of ambiguity and change.
• Proven ability to shape and deliver change and communications strategies, partnering with internal comms teams to develop messaging, engagement plans, and content that drives awareness, alignment, and adoption across HR and business audiences.
• Strong storytelling and narrative-building skills, with the ability to translate complex transformation concepts into clear, compelling messages that resonate across diverse audiences

Core Competencies:

• Strategic thinking and visioning
• Business acumen and commercial awareness
• Application of external trends and insights
• AI and digital transformation awareness and understanding
• Innovation mindset
• Change management and communications
• Project and programme management, including governance coordination
• Risk management
• Strong senior stakeholder management
• Strong communication, facilitation, and problem-solving skills, with ability to flex style according to stakeholder preferences
• Navigate ambiguity and change with composure, adapting plans and approaches as needed to maintain momentum and impact
• Demonstrates agility and adaptability in ways of working, with a willingness to experiment with new approaches and remain versatile during high-demand periods
• Uphold ethical standards and foster trust across teams and stakeholders

India:

VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees' growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills

Apply now, and we'll be in touch