CRM Executive

6 days ago

Gurgaon, Haryana, India Build my infra Full time ₹ 2,40,000 - ₹ 14,40,000 per year

Job Title: CRM Executive

Location: Gurugram

Salary Range: ₹10,000 – ₹30,000 per month

Experience: 1–3 Years (Preferred)

Education: Diploma or B.Tech in Electrical, Mechanical, or Civil Engineering

Key Responsibilities:Client Relationship Management:

  • Act as the primary point of contact for client communication and coordination.
  • Build and maintain strong relationships to ensure high client satisfaction.
  • Identify and execute upselling and cross-selling opportunities.

Operational Coordination:

  • Coordinate with internal teams such as Project Management, Procurement, and other departments for smooth execution.
  • Monitor progress, ensure timely updates, and support project timelines.

Data & Reporting:

  • Maintain accurate client and project data using Excel and internal tools.
  • Prepare PowerPoint presentations and reports for internal and client use.
  • Track performance metrics and provide regular operational updates.

Process Support:

  • Assist in documentation, invoicing, and client coordination processes.
  • Work towards streamlining tasks for increased efficiency and productivity.

Key Skills Required:

  • Excellent communication and interpersonal skills
  • Strong command over MS Excel and PowerPoint
  • Good coordination and multitasking ability
  • Detail-oriented with data management experience
  • Exposure to CRM tools will be an added advantage

Job Type: Full-time

Pay: ₹10, ₹30,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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