Clinic Relations Manager
2 weeks ago
Role & responsibilities
- Welcome patients, manage appointment calls, confirmations, rescheduling
- Operate clinic software / EMR / billing / communication tools
- Coordinate between dentists, staff, lab, and suppliers
- Assist in dental procedures: instrument prep, sterilization, support
- Handle patient queries, feedback, troubleshoot issues
- Maintain reception area, supplies inventory, records
- Support billing, payments, and prepare basic operational reports
Preferred candidate profile
- 2-5 years minimum in hospitality / front desk / customer service roles (clinic experience a plus)/ operations
- Bachelors degree in any discipline
- Excellent communication skills (local language + English)
- Comfortable learning & using digital tools / software
- Organized, proactive, multitasking ability
- Strong customer focus & problem-solving mindset
- Willingness to assist in clinical tasks and learn
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