Clinical SAS Programmer

**Duties will be varied and will include but are not limited to**:

- **To ensure that the clinic meets/exceeds the sales targets provided to it.**
- **To take the responsibility of complete operations in the clinic such as clinic infrastructure, machines, stocks, tools, petty cash and the operational standards.**
- **To Maintained Fixed Assets registers and take care of the fixed assets in the clinic.**
- **Train, Guide, retained and motivate the clinic teams to perform better.**
- **To be responsible to send HR related things to HR department like Attendance, New joinee, left etc.**
- **To be responsible for Ensuring Standardization of Clinics as per SOP.**
- **To be responsible for Product Explanation / Consultations / Counseling & Closing.**
- **To be responsible for Service Sale, Products Sale, Medicines Sale, Up Selling & Cross Selling.**
- **To be responsible for retention and daily appreciation of staff.**
- **Evaluate employee performance and develop individual development plans.**
- **Quarterly KRA of existing staff and monthly KRA of new staff.**
- **To be responsible for assisting training staffs.**
- **To be responsible for implementing at clinic any new policy / SOP.**
- **To be responsible to take reference, Review & Feedback from patient.**
- **To be responsible for Handling Customer Complaints & Queries.**
- **Reporting to Management / ASM / RSM / NATIONAL HEAD about Performance of clinic/ MIS/ Reports.**
- **To be responsible for ensuring grooming standards as per the company are met.**
- **Should take up Hair Treatments as and when required / instructed in case of exigency and emergency requirement.**
- **Handle front desk Receiving Calls and give apt. Make sure all patients goes with next apt.**ü **To maintained stock and Clinic cash & Petty Cash.**
- **Do billing in ERP as and when required.**
- **To make sure clinic have buffer stock at any given point of time and coordinate with back office for the same.**

**SKILLS**:

- **Humility, Being Polite and empathetic towards Staff & Patients.**
- **Being Approachable & Friendly.**
- **Active Listening.**
- **Pleasant and Confident.**
- **Persuasion Skills.**
- **Excellent Communication Skills.**
- **Excellent Presentable Skills.**
- **Excellent Team Management Skills**
- **Patience & Assertiveness.**
- **Good Computer Knowledge.**
- **Multitasking across various roles in the clinic to ensure prompt Patient Service.**
- **Good People Management Skills.**

**Time
- 10am to 7pm**

**Salary**: ₹30,000.00 - ₹40,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Work Location: In person