
Customer Care Executive
4 days ago
Job description:
Job Title: Sales Support Executive
Experience Required: Minimum 1-2 years. Freshers are also welcome
Salary: Up to ₹25,000 per month
Notice Period: 15 days to maximum of 1 month
Job Location: Mohali
Employment Type: Full-time
Key Responsibilities:
- Handle customer queries and provide effective support to the sales team.
- Assist in preparing quotations, discount calculations, and approvals.
- Manage order processing, invoicing, and follow-ups with clients.
- Maintain and update sales data in ERP systems and prepare regular MIS reports.
- Coordinate with internal departments (accounts, logistics, production) to ensure smooth execution of orders.
- Track and monitor customer accounts, pending payments, and order status.
- Support sales team with documentation, presentations, and day-to-day requirements.
Desired Skills & Qualifications:
- Graduate in any discipline (Commerce/Business preferred).
- 2–3 years of experience in sales coordination/sales support.
- Knowledge of ERP systems, MS Excel & MIS reporting is mandatory.
- Strong communication and customer handling skills.
- Detail-oriented with good numerical and analytical ability.
- Ability to multitask and work in a fast-paced environment.
Job Types: Full-time, Permanent
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
Job Types: Full-time, Permanent, Fresher
Pay: ₹18, ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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