Operations Analyst

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

This role is part of the Business testing team within VPL's Global Operations & Payments Network and reports into Senior Manager – Business Testing. The business testing team manages the testing of various network partner markets as per route spec and testing of multiple client's onboarding workflows into Visa/VPL environments. The business testing/User acceptance testing should be conducted to in line with network partner & client's business requirements/route specs to ensure the VPL's business process & procedures to be met on a day-to-day basis.

 What we expect of you, day to day. 

• Contribute and support for business test strategy and business test plans for each market testing

• A strong business tester, skilled in functional & business acceptance testing, with an aptitude and desire to work and collaborate with other business users

• Translate the business requirements and operational workflows into business test scenarios and relevant test cases

• Define, document, and maintain business test scenarios and test cases in collaboration with business users, business analysts and Product owners

• Conduct business testing execution to ensure the testing standards should meet business requirements and route specifications

• Conduct defect triage meetings with business analysts, product owners and other relevant business users to ensure the relevant issues to be fixed prior to sign-off

• Liaise with internal & external stakeholders to make them aware of their requirements and provide the relevant support during the testing to meet their expectations

• Provide the bespoke test completion reports once the relevant testing phase completed

• As a business tester, you must involve in various stages of testing which starts from Network UAT, Client's testing and production testing.

• Ability to work under pressure, both in terms of deliverable deadlines, but also in terms of communication with managers and resources under difficult situations and deadlines

• Support the automation testing initiatives/activities whenever necessary

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications

-Bachelor's degree in a computer science or any relevant degree.

-ISTQB/ISEB Foundation level Testing certified

Preferred Qualifications

-5+ years of overall experience in software testing and 2+ years of experience in business/UAT testing

-Good understanding of end-to-end cross border payment processing flows and proven testing experience in payments industry especially with SWIFT, SEPA, ACH & Global RTP payment schemes.

-Proven experience in test processes and methodologies with experience in adopting industry best practices

-Proven experience in testing of REST & SOAP API's by using Postman & ReadyAPI tools

-Good understanding of JSON & XML templates/formats

Good experience in test & defect management by using Jira toolsets (Jira Std, Zephyr, etc.,)

-Experience in automation testing (any tool)

-Independent and hands-on worker who takes ownership and able to operate with minimal supervision and can use the initiatives in a constructive and positive way.

-Good communication, analytical and problem-solving skills

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.