Manager - FIT Outbound
1 week ago
Technical Skills
- Advanced computer literacy, particularly in MS Excel, CRM systems, and online booking platforms
- Knowledge of travel documentation, visa processes, and international travel regulations
- Familiarity with BSP (Billing and Settlement Plan) procedures
Destination Expertise
- Strong knowledge of Japan as a destination including culture, attractions, logistics, and seasonal highlights
Core Competencies
- Communication Excellence: Fluency in English (both written and verbal); Japanese language ability is a significant advantage
- Negotiation Mastery: Proven ability to negotiate competitive rates and favorable terms with international suppliers
- Problem-Solving: Strong analytical and critical thinking skills to handle complex travel challenges and last-minute changes
- Customer Service Orientation: Commitment to delivering exceptional service and building lasting client relationships
- Attention to Detail: Meticulous approach to itinerary planning, documentation, and quality control
- Leadership & Team Management: Ability to motivate, guide, and develop team members to achieve objectives
- Crisis Management: Calm and professional handling of emergencies, disruptions, and unexpected situations
- Time Management & Multitasking: Ability to prioritize tasks and manage multiple requests efficiently
- Adaptability & Flexibility: Comfort working in a dynamic environment with changing priorities and schedule
Job Types: Full-time, Permanent
Pay: ₹45, ₹65,000.00 per month
Benefits:
- Health insurance
Application Question(s):
- Are you currently in New Delhi
Education:
- Bachelor's (Required)
Experience:
- Sales: 3 years (Required)
- Travel planning: 3 years (Required)
Language:
- English (Required)
Work Location: In person
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