Pre- Sales Executive

9 hours ago

Navi Mumbai, Maharashtra, India Goodbrick Realty PVT LTD Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Title: Pre-Sales / CRM Executive

Department: Sales

Reporting To: Head of Department (HOD)

Experience: Minimum 2 years in Pre-Sales / Tele-calling

Qualification: 12th Pass

Candidate Preferance - Female Candidate only

Key Responsibilities:

1. Pre-Sales Management

Handle inbound/outbound calls and follow up with leads

Explain product/service details and answer customer queries

Maintain and update contact lists

Convert leads into potential customers

Call existing and old customers to promote offerings

2. Process Orientation

Coordinate with the sales team to close deals

Record sales attempts and follow-up actions

Maintain client relations for repeat business

Ensure customer complaints are resolved efficiently

3. Innovation & Ownership

Participate in team meetings and provide performance feedback

Suggest improvements for internal processes

Follow all company policies and updates

4. Customer Relationship Management

Ensure continuous engagement with customers throughout their journey

Assist with agreement, handover, registration, and documentation

Support cancellation, transfer, and payment collection processes

Handle customer visits and resolve queries effectively

5. Compliance & Reporting

Ensure adherence to company guidelines and service quality standards

Maintain up-to-date MIS reports

Support in preparing final work reports and ensure customer satisfaction

Required Skills:

Excellent communication and interpersonal skills

Strong convincing and presentation skills

Good customer handling abilities

Problem-solving attitude

Soft Skills:

Integrity

Ownership

Go-getter attitude

People management

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