Front Office Executive
2 days ago
· Welcome the customer with Namaste culture.
· Answering the phone calls with the sense of obligation and with Namaste culture.
· Maintenance of appointments registers of patients and corporate clients
· Generating and Dispatching medical reports to the clients
· Maintaining bills related to basic amenities
· Handles and manages all customer relation activities
· Registration and Billing of Customers
· Maintaining the record of the patients
· To educate customer on Edoc. , PHR, appointments, report viewing through internet.
· Taking feedback of the customer through CMS portal, coordination for the pickup of reports.
· Handling over flow of customer from Billing Desk.
· In case customer has any queries/ complaint same needs to be resolved at their level, if not then escalate it to appropriate department.
· Convert walk-in customers for Health Checks.
Job Type: Full-time
Pay: ₹15, ₹20,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
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