GM Quality
2 days ago
Job Summary:
The General Manager – Quality is responsible for leading and overseeing the entire quality function across all manufacturing operations, including incoming, in-process, and final inspection. The role ensures that all products consistently meet customer, statutory, and internal quality standards. The GM–Quality drives a culture of continuous improvement, zero defects, and customer satisfaction throughout the organization.
Key Responsibilities:Strategic & Leadership:
- Define, implement, and maintain the organization's Quality Management System (QMS) in line with ISO/IATF standards.
- Lead the quality team to achieve zero-defect manufacturing and high customer satisfaction.
- Establish and monitor quality KPIs (rejection rate, rework, customer complaints, etc.).
- Develop and implement quality strategies and policies aligned with business goals.
- Lead customer and third-party audits; ensure compliance with all relevant quality standards.
- Drive initiatives for continual improvement, process control, and cost reduction.
- Mentor and develop quality engineers, inspectors, and technicians.
Operational:
- Oversee incoming, in-process, and final inspection activities to ensure product conformity.
- Review and approve control plans, inspection plans, and process validation documents.
- Ensure robust implementation of root cause analysis (RCA) and corrective/preventive actions (CAPA) for non-conformances.
- Coordinate with production, design, and maintenance teams for quality improvement and problem resolution.
- Manage calibration of all measuring instruments, gauges, and CMMs.
- Ensure traceability and documentation for all quality records, test reports, and certifications.
- Lead supplier quality management activities including supplier audits and material approval.
- Monitor and respond to customer complaints and feedback, ensuring timely resolution and preventive measures.
- Implement and promote 5S, Kaizen, SPC, and Lean manufacturing practices within the quality function.
Qualifications & Skills:
- B.E. / B.Tech in Mechanical, Production, Metallurgical, or Industrial Engineering (Master's degree preferred).
- 10+ years of experience in quality management, including at least 5 years in a senior leadership role in foundry, machining, or automotive components manufacturing.
- In-depth knowledge of ISO 9001, IATF 16949, and customer-specific requirements.
- Strong understanding of casting, machining, and metallurgical processes.
- Expertise in GD&T, CMM inspection, SPC, PPAP, APQP, FMEA, and MSA.
- Proven track record in leading audits and achieving customer approvals.
- Excellent analytical, problem-solving, and leadership skills.
- Strong communication and interpersonal abilities.
- Proficiency in MS Office, ERP systems, and quality data analysis tools.
Key Attributes:
- Strategic thinker with hands-on leadership approach.
- High commitment to quality excellence and continuous improvement.
- Strong decision-making ability under pressure.
- Excellent team management and mentoring capability.
- Customer-focused, proactive, and process-driven mindset.
Job Types: Full-time, Permanent
Pay: ₹40, ₹50,000.00 per month
Work Location: In person
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