Pre Post Sales Engineer

3 days ago

Mumbai, Maharashtra, India Bhoomi Process Management Pvt Ltd ( sister concern of Bhoomi Analyzers) Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Description: Internal Sales Engineer

Qualification: Any Engineering graduate, Diploma, BSC (Physics, Chemistry, Mathematics)

Experience: Fresher – 2 Years

No of opening: 4

Location: Mulund

Roles & Responsibilities:

1.    
Generate quotes:
Work directly with sales executives to create accurate, professional, and timely quotations for customers based on their specific inquiries and requirements. Drafts and prepares the initial price quotes based on the specifications gathered by the on-site executive.

2.    
Sourcing and configuring products
: For complex products, the internal team handles the back-office product configuration, ensuring the quote aligns with all customer needs and technical requirements.

3.    
Ensure accuracy:
Review all quotes for completeness and compliance with company policies and procedures before they are sent to the customer in co-ordination /approval of Sales representative. They double-check all quotes for errors and ensure that the pricing and terms comply with company policy. The internal team ensures all quotes use correct pricing and the latest product information, reducing the risk of costly errors.

4.    
Adding branding and collateral:
The team can add approved marketing materials, such as brochures or case studies, directly to the quote document, ensuring a consistent brand experience.

5.    
Coordinate with external sales:
Communicate with on-site sales executives to ensure quote details align with their customer conversations and strategies.

6.    
Manage customer data:
Accurately enter and maintain quote details, customer information, and project statuses within the company's customer relationship management (CRM) software.

7.    
Order processing:
Process the customer's purchase orders and coordinate with relevant departments like logistics and production to ensure timely delivery.

8.    
Expedite requests
: Handle requests for rush orders and communicate with the logistics team to make any necessary adjustments.

9.    
Internal collaboration:
Work with other internal teams, such as technical, marketing, and finance departments, to gather information and ensure a seamless sales process.

10. 
Troubleshoot issues:
Proactively address potential issues that may delay order fulfillment or impact customer satisfaction.

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