Chat Support Executive

5 days ago

Airoli Navi Mumbai Maharashtra, India Career Camp Full time ₹ 2,04,000 - ₹ 2,76,000 per year

Job Title: Chat Support Associate (US Shift)

Company: Sutherland

Department: Customer Support / Operations

Location: Airoli Mindspace

Shift Timing: US Shift (Night Shift)

Job Type: Full-time

Job Description:

We are looking for dynamic and customer-focused individuals to join our Chat Support Team for the US Shift. As a Chat Support Associate, you will handle customer queries via live chat and Email, ensuring a seamless experience for users across our platform or services.

Eligibility:

  • Freshers are welcome with good communication skills.
  • Experienced candidates with Chat Support Associate, retail or e-commerce chat support experience are preferred.
  • Comfortable working night shifts and rotational offs.
  • Prior experience in live chat support and email is an advantage.

Key Responsibilities:

  • Handle multiple customer chats simultaneously in a professional and timely manner.
  • Provide real-time solutions by understanding customer needs.
  • Maintain high levels of customer satisfaction by resolving issues promptly.
  • Maintain accurate records of customer interactions
  • Follow communication scripts, guidelines, and company policies.

Key Skills Required:

  • Excellent written English communication skills (grammar, punctuation, clarity).
  • Good comprehension and problem-solving skills.
  • Ability to work independently and in a team.
  • Basic computer knowledge and comfort with web-based tools.
  • Time management and multitasking abilities.

Shift Details:

  • US Shift
  • Extra compensation for night shift allowance (if applicable).

Compensation:

  • Freshers: ₹17,000/- (based on Interview)
  • Experienced: ₹23000/- (based on experience and skills)

Other Requirements:

  • Immediate joiners preferred

Email Your resume:

Job Types: Full-time, Permanent, Fresher

Pay: ₹17, ₹23,000.00 per month

Work Location: In person

  • Chat Support Executive

    2 weeks ago

    Airoli, Navi Mumbai, Maharashtra, India Pawan Enterprises Full time

    Hiring For _**Chat Support.**_ - Job Location : _**Airoli**_ - Excellent opportunity for _**Hsc freshers.**_ - _**US shifts.**_ - Salary : Upto _**20k in hand.**_ - **Work From Office** For more details kindly share your resume on: _**9529227959**_ Pay: ₹18,000.00 - ₹20,000.00 per month Work Location: In person **Speak with the employer** +91...

  • Chat Support Executive

    5 days ago

    Navi Mumbai, Maharashtra, India DNM HR Solution Full time

    Urgent Hiring for Chat Support Executive/ Customer Support Executive - Face to face interview - Work from office - Need Good English Communication - Voice and Non voice process are available - Salary upto 35k for Sales and 25k CTC for Customer Support - Job Location - Turbhe, Thane and Malad **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 -...

  • Chat Support Executive

    4 days ago

    Airoli, Navi Mumbai, Maharashtra, India Onesource Atreus Full time

    **requirements for Chat process.** **Location: - Airoli** Hsc + 6 month Bpo experience Hsc + 3 yr diploma Graduation Below 3 yr experience. Salary: 20100/- Gross 350 /- ESI Deduction. 1400/- transport deduction. ————— 18350/-in hand +3600 Night allowance —————— 21950 in hand shift: - 24*7 rotational ( any 9 hours) 2...

  • Chat Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India Grace Staffing Services Full time

    **WE ARE HIRING FOR GRACE STAFFING SERVICES** **Job Title**: Customer Service Executive (Chat Process) **Shift**: US Rotational Shifts (9 hours) **Working Days**: 5 Days a Week (2 Rotational Offs) **Mode**: Work-from-office We are hiring **Customer Service Executives** for a **chat-based support** role. You'll assist international customers, primarily from...

  • Chat Support Executive

    1 week ago

    Mumbai, Maharashtra, India Grace Staffing Services Full time

    **Job Title: Chat Process Executive (UK Shift)** **Location**: Vikhroli, Mumbai **Shift Timing**: UK Shift, 5 days working with 2 rotational offs **Qualifications**: - Graduate or HSC qualified - Minimum 1 year of experience in a similar role - All necessary documents must be in place - Strong communication skills with proper Cluster 3...

  • Chat Support Executive

    3 days ago

    Navi Mumbai, Maharashtra, India Angel Consultants Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    We are looking for Freshers to work for chat process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring Night Shift No sales No Target Salary up to sana

  • Chat Support Executive

    2 days ago

    Navi Mumbai, Maharashtra, India Delhi Placement Services Full time

    Urgent Hiring for customer support - Voice and chat - Face to face interview - work from office - Easy Selection - Qualification 12th pass - Location available - Ghansoli and Turbhe **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Work Location: In person **Speak with the...

  • Chat Support Executive

    2 days ago

    Navi Mumbai, Maharashtra, India Visheshwar HR Pvt Ltd Full time

    Urgent Hiring for customer support - Voice and chat - Face to face interview - work from office - Qualification 12th pass - Location available - Ghansoli, Thurbhe, Airoli, Thane and Chandivali **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹15,000.00 - ₹25,000.00 per month Schedule: - Day shift Work Location: In person **Speak with the...

  • Chat Support Executive

    1 week ago

    Navi Mumbai, India Hexaware Technologies Full time

    _**HEXAWARE IS HIRING FOR CHAT SUPPORT SERVICE (US BASED)**_ - **Company Name**: Hexaware Technologies (Ghansoli) - **Vertical**:Healthcare - **Process Name**: Connector (US Based) - **Scope**: Backend Operation of Digital trip care - **Business**: US Shift - **Process**:Chat Support - **Qualification**: Graduate (mandatory) - **Skills**: Excellent...

  • Chat Support Executive

    1 week ago

    Vashi, Navi Mumbai, Maharashtra, India ENDIMENSION TECHNOLOGY Full time

    We are seeking a proactive, calm, and detail-oriented Customer Success Representative (CSR) for a Healthcare Process, Chat & Voice (Blended) role to support our fast-paced teleradiology services. As a CSR, you will serve as the key communication bridge between clients & radiologists ensuring smooth operations and exceptional service delivery through both...