Nexthink Subject Matter Expert

1 day ago

Bengaluru, Karnataka, India People Prime Worldwide Pvt. Ltd. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Key Responsibilities :


- Act as a Subject Matter Expert for the Nexthink platform, leading implementation, configuration, and integration efforts.

- Use Nexthink Query Language (NQL) to create complex queries, dashboards, categories, and metrics.

- Design and develop custom dashboards and analytics in the Nexthink portal based on business requirements.

- Monitor and analyze DEX Scores, identify gaps, and create recommendations for improvement.

- Develop and enable Nexthink Campaigns, Remote Actions, and diagnostics based on customer needs.

- Integrate Nexthink with ServiceNow and other enterprise tools using Nexthink APIs and connectors.

- Generate analytical reports with actionable insights to improve end-user experience and IT service performance.

- Understand and apply knowledge of Nexthink On-Prem vs SaaS versions.

- Work closely with business teams to gather requirements and deliver Nexthink solutions aligned with expectations.

- Perform PowerShell scripting and MS SQL queries for data extraction and automation.

- Provide support and troubleshooting for Windows OS, Active Directory (AD/AAD), network components, and infrastructure.

- Maintain clear documentation for all dashboards, remote actions, and integrations.

- Collaborate with internal and external stakeholders for smooth project execution and vendor management.


Required Skills & Experience :

- Proven, hands-on experience with the Nexthink platform (minimum 23 years preferred).

- Strong working knowledge of :

  • NQL (Nexthink Query Language)
  • Custom dashboard creation and Nexthink metrics
  • Nexthink remote actions, campaigns, and diagnostics
  • Nexthink APIs and connectors

- Experience integrating Nexthink with ServiceNow.

- Intermediate to advanced PowerShell scripting and MS SQL skills.

- Understanding of the Nexthink data model and data analytics.

- Good knowledge of Active Directory (AD) and Azure Active Directory (AAD).

- Familiarity with PC infrastructure, including :

- Windows OS, networking, application integration

- Azure Infra Services, AWS Infra Services, IIS Server, SCCM, Microsoft SCOM, Windows Server

- Strong analytical and problem-solving capabilities.

- Excellent verbal and written communication skills.

- Ability to interact with both technical and non-technical stakeholders.


Preferred Qualifications :

- Prior experience in enterprise IT environments.

- Exposure to Azure Apps, cloud-based monitoring, and infrastructure management tools.

- Knowledge of ITIL practices and service management principles.

  • IT Support Expert

    4 days ago

    Bengaluru, Karnataka, India Nexthink Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from...

  • Head - MS Intune/Entra ID

    4 days ago

    Bengaluru, Karnataka, India Nexthink Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description : We are seeking a strategic, customer-obsessed leader to manage and grow the Nexthink Library a cornerstone of our customer value and market differentiation. This role is ideal for a visionary IT professional with deep operational expertise and a passion for translating complex industry challenges into elegant, impactful content...

  • Subject Matter Expert

    6 days ago

    Bengaluru, Karnataka, India ZEN Cloud Systems Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role: Accessibility Subject Matter Expert (SME)Experiance: 8+ YearsJob Mode: HybridLocation: Bangalore / Trivandrum / Hyderabad / PuneMust Have SkillsStrong expertise in Accessibility (WCAG 2.1, WAI-ARIA)Proficiency in HTML, CSS, JavaScriptExperience with assistive technologies – VoiceOver, JAWS, NVDAHands-on with Mac OS X VoiceOver & mobile accessibility...

  • Subject Matter Expert

    4 days ago

    Bengaluru, Karnataka, India Metaforms Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About MetaformsAt Metaforms, we're redefining how market research gets done.Our AI platform empowers the world's leading research agencies to scale 10x faster while maintaining quality. With AI Agents augmenting survey programming, data processing, and project management, we help customers like Dynata, Savanta, and Borderless Access deliver more projects...

  • Subject Matter Expert

    5 days ago

    Bengaluru, Karnataka, India The Prodigies International School Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company DescriptionTHE PRODIGIES INTERNATIONAL SCHOOL, located in Bengaluru, is a prestigious educational institution aiming to bridge the gap between students' need for quality learning and teachers' ability to cater to it. The school follows the CBSE syllabus with an integrated program, ensuring compliance with essential educational quality standards.We...

  • Network Subject Matter Expert

    2 weeks ago

    Bengaluru, Karnataka, India Infosys Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Network SME, CISCO ISE, DDI, DNAC- Strong knowledge of networking protocols (TCP/IP, BGP, OSPF, etc) - Hands-on experience with Cisco, Aruba or similar technologies - Subject matter expert in handling SD-WAN, DC Network - ACI, Fabric Path, EVPN, VXLAN, Nexus architecture, Wireless controllers - Knowledge in Ethernet fabric technologies : Fabric Pabric, CISCO...

  • Subject Matter Expert

    2 weeks ago

    Bengaluru, Karnataka, India Presidency Group Of Institutions (a Unit Of Ah Memorial Education Trust) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Greetings from PresidencyJob DescriptionWe are looking for a passionate and detail-oriented Subject Matter Expert (SME) Hindi to join our content development team. The ideal candidate will have in-depth knowledge of the Hindi language and literature, and experience in curriculum development, academic writing, or teaching. You will be responsible for...

  • Subject Matter Expert

    6 days ago

    Bengaluru, Karnataka, India The Prodigies International School Full time ₹ 55,000 - ₹ 60,000 per year

    The Social Studies Subject Matter Expert (SST SME) is responsible for developing high-quality academic content, curriculum frameworks, assessments, and teaching resources for Social Studies (typically from Grades 1–10). The SME ensures that content aligns with national curriculum standards (CBSE), promotes critical thinking, and makes learning engaging and...

  • Subject Matter Expert

    1 week ago

    Bengaluru, Karnataka, India AlgoShack Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Summary:We are looking for a highly skilled Subject Matter Expert (SME) with deep knowledge of medical devices, hospital workflow, and healthcare IT systems. The SME will provide domain expertise, support product design and validation, ensure compliance with regulatory standards,Key Responsibilities:Act as the domain expert for medical devices and...

  • Subject Matter Expert

    4 days ago

    Bengaluru, Karnataka, India Metaforms Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About MetaformsAt Metaforms, we're redefining how market research gets done.Our AI platform empowers the world's leading research agencies to scale 10x faster while maintaining quality. With AI Agents augmenting survey programming, data processing, and project management, we help customers like Dynata, Savanta, and Borderless Access deliver more projects...