Onboarding Logistics Consultant

6 days ago

Chennai, Tamil Nadu, India Toast Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Company Description:

At
Toast
, we empower restaurants of all sizes to build great teams, increase revenue, streamline operations, and delight guests.

Our all-in-one platform combines restaurant-grade hardware and powerful cloud-based software to simplify everything from point of sale to guest engagement, digital ordering, payroll, and HR.

We're on a mission to help restaurants thrive — today and in the future. Join us as a
"Toaster"
and be part of a passionate global team driving innovation in the restaurant industry.

Role Description

We're looking for an
Onboarding Logistics Consultant
to join our growing international operations team in
Chennai
(full-time, on-site).

In this role, you'll coordinate the logistics and scheduling for new restaurant implementations across global markets. You'll work closely with internal teams and certified partners to ensure every customer's onboarding experience runs smoothly — on time, every time.

This is a dynamic role where you'll balance precision, communication, and collaboration — ensuring our restaurant partners get the best possible start with Toast.

What You'll Do

  • Plan and manage logistics for customer onboarding and implementation.
  • Coordinate with cross-functional teams to ensure timely execution.
  • Oversee supply chain, dispatch scheduling, and resource allocation.
  • Analyze and optimize logistics processes for quality, efficiency, and profitability.
  • Support partners and customers to ensure high satisfaction levels.
  • Manage reports, escalations, and ad-hoc project requests.

What You'll Bring

  • 3+ years of experience in logistics coordination, operations, or project management.
  • Strong analytical and communication skills with attention to detail.
  • Experience in
    operations management, consulting, or SaaS/hospitality
    preferred.
  • Excellent time management and stakeholder coordination skills.
  • Calm, organized, and proactive in high-energy environments.
  • Bachelor's degree in
    Business, Logistics, or Supply Chain Management
    (or equivalent).

Why You'll Love Working at Toast

  • Work on global projects with international exposure
  • Be part of a collaborative, innovative, and mission-driven team
  • Competitive total rewards and employee benefits
  • A company culture built on empathy, creativity, and growth

Location

Chennai, India (On-site)

Working Hours: 5:00 AM – 2:00 PM IST (to support global coordination)

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