Associate Manager IT Support

1 week ago


Mumbai, Maharashtra, India Indusind Bank Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Greetings from IndusInd Bank

We are hiring Associate Manager IT Support (Payment Domain) who can join us in short notice.

Experience: 4+ years with minimum 3 years in any payments like SWIFT, RTGS, UPI, NEFT, IMPS, etc. in banking or product companies.

Location: Navi Mumbai

Notice: 0 to 30 days

Roles & Responsibilities:

  • He/She should have good understanding of Multi currency flow, formats, error code, etc.
  • The person should in hands on in checking logs, queries, etc.
  • Ability to setup conditions and use monitoring tools like Graphana, DT, etc.
  • Understanding of cloud (ASW, VMware, etc.) and containerized technology (HP, RHel, etc.), should be managing PODs
  • Good Analytical skills in understanding and explaining end to end payment journey.
  • Ability to address issues/provide workaround considering cutoff, Ops limitation and client impact, while working on solution.
  • Ability to own and managing payment product journey end to end from issue perspective.
  • ITIL framework/process oriented by following incident, problem, and change management process.
  • Preferably with Banking / NBFC / Fintech exposure on payment services.
  • Flexible to step in and address issues even during non-business hours/holidays.
  • The person should be well verse with standard process on RH, OCP, Jboss, Oracle, Java, DT, etc.

Interested candidate Please drop your resume to


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