
Partner Support Advisor
1 week ago
Join our Team as a Partner Support Advisor (Operations)Location: GurgaonHours: UK ShiftAbout the role:
A professional handling customer inquiries via phone and email, resolving complaints, and processing orders across departments. Requires strong communication skills, Microsoft Office proficiency, and ability to multitask under pressure. Customer service experience essential; telecommunications knowledge beneficial.
What makes you a great fit:
Experience within a Customer Services environment
Experience dealing with difficult customers
Experience of working within the telecoms industry (not essential)
Experience in all Microsoft Office applications, specifically Microsoft Excel.
Key responsibilities:
Answering and responding to Partners and end users via telephone or email
Handle and resolve customer complaints in a calm polite manner
Completion of routine administrative duties
Liaising with multiple departments to process orders, applications and requests
Monitor and report on business impacting issues relating to key accounts
Liaising with internal and external auditors and dealing with irregularities as they arise
Work on several tasks at once and prioritise own workload as operationally required
Training new and existing colleagues
Perks for our People:
- Holidays
: 18 days annual leave, + 6 public holidays - Other Leave
: 7 days casual leave, 7 days sick leave - Development
: In-House Training Academy - Wellbeing
: Mental Health support
Who we are:
Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences.
Our values:
We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration.
ED&I:
We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.
-
Partner Support Agent
1 week ago
Gurgaon, Haryana, India Pronto Full time ₹ 2,00,000 - ₹ 6,00,000 per yearRole & responsibilitiesHandle all inbound calls from professionals (partners) in a courteous and professional manner.Provide accurate information and real-time support to partners regarding bookings, payments, onboarding, and platform usage.Troubleshoot partner issues and ensure timely resolution, escalating complex cases to the concerned team.Maintain...
-
Payroll Advisor
1 week ago
Gurgaon, Haryana, India Cushman and Wakefield Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPayroll Advisor Job TitlePayroll Advisor Job Description SummaryResponsible for end-to-end payroll management, ensuring accurate and timely salary processing for employees while maintaining statutory compliance, addressing employee queries, and supporting audits. The role requires strong attention to detail, confidentiality, and coordination with...
-
HR Advisor
2 weeks ago
Gurgaon, Haryana, India Axa Xl Full time ₹ 9,00,000 - ₹ 12,00,000 per yearHR Advisor Gurgaon, Haryana, IndiaAt AXA XL, we are transforming Human Resources. To keep AXA XL moving fast, fast forward, HR is changing our systems, processes, and policies to help our clients attract, engage, develop and retain the best talent globally. We are looking to bring on board a passionate Human Resources professional to help us in our...
-
Customer Service Support Advisor
6 days ago
Gurgaon, Haryana, India BT Group Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCustomer Service Support AdvisorJob Req ID: 51250Posting Date: 3 Oct 2025Function: Business Services & OperationsUnit: Finance & Business ServicesLocation:Building No 14 Sector 24 & 25A, Gurugram, IndiaSalary: CompetitiveWhy this job mattersThe Customer Service Advisor 2 assists customers across all channels, delivering customer value and success through...
-
Payroll Advisor
2 hours ago
Gurgaon, Haryana, India Cushman & Wakefield Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob TitlePayroll AdvisorJob Description SummaryResponsible for end-to-end payroll management, ensuring accurate and timely salary processing for employees while maintaining statutory compliance, addressing employee queries, and supporting audits. The role requires strong attention to detail, confidentiality, and coordination with internal stakeholders and...
-
Senior People Partner
2 weeks ago
Gurgaon, Haryana, India Cushman & Wakefield Full time ₹ 20,00,000 - ₹ 25,00,000 per yearReporting to the People Partnering Head of HR, India and SEA, this role will be responsible for proactively partnering with the Corporate Real Estate (CRE) business leaders to drive business success through providing advice and supporting the business direction, whilst anticipating and communicating HR related needs proactively.Job DescriptionAbout The...
-
Process Advisor
2 days ago
Gurgaon, Haryana, India ApplyBoard Full time ₹ 9,00,000 - ₹ 12,00,000 per yearApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. ApplyBoard is a mission-driven, hyper-growth organization. It has been attracting dedicated individuals for more than eight years who are...
-
HR Business Partner
4 weeks ago
Gurgaon, Haryana, India Spectral Consultants Full timeJob DescriptionHR Business Partner (join leadership team) ||AI-Tech Start up|| GurgaonA rapidly growing AI-driven technology company with operations in India and the USA is seeking an experienced and strategic HR leader to join in Gurgaon.Role Summary: We are seeking an experienced and proactive HR Business Partner to join our leadership team and shape the...
-
Senior Architecture Advisor
1 week ago
Gurgaon, Haryana, India SAP Full time ₹ 12,00,000 - ₹ 36,00,000 per yearWe help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your...
-
Trainee Business Service Support Advisor
2 days ago
Gurgaon, Haryana, India BT Group Full time ₹ 6,00,000 - ₹ 12,00,000 per yearTrainee Business Service Support AdvisorJob Req ID: 50530Posting Date: 7 Oct 2025Function: Business Services & OperationsUnit: Finance & Business ServicesLocation:Building No 14 Sector 24 & 25A, Gurugram, IndiaSalary: CompetitiveWhy this job mattersThe Customer Service Advisor 1 assists customers across all channels, delivering customer value and success...