Partner Support Agent

1 week ago

Gurgaon, Haryana, India Pronto Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Role & responsibilities

  • Handle all inbound calls from professionals (partners) in a courteous and professional manner.
  • Provide accurate information and real-time support to partners regarding bookings, payments, onboarding, and platform usage.
  • Troubleshoot partner issues and ensure timely resolution, escalating complex cases to the concerned team.
  • Maintain updated knowledge of company policies, procedures, and partner-related processes.
  • Ensure a high level of partner satisfaction by delivering empathetic, clear, and effective communication.
  • Log and track all interactions in the system (CRM / support tools) with proper documentation.
  • Collaborate with internal teams (Operations, Dispatch, Payments, etc.) to resolve partner queries promptly.

Preferred candidate profile

  • 1-5 years of experience in partner support or customer support,.
  • Strong verbal and written communication skills.
  • Good problem-solving skills with attention to detail.
  • Ability to multitask and work in a fast-paced environment.
  • Proficiency in MS Office.
  • Strong interpersonal skills and a collaborative attitude.

  • Agentic AI

    4 days ago

    Gurgaon, Haryana, India Taggd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Why this roleWe're building enterprise‑gradeAgentic AI platform & applications for recruitment—from sourcing and screening to interview assistance and offer orchestration. You'll lead a small, high‑leverage team that ships fast, measures rigorously, and scales responsibly.What you'll doOwn delivery end‑to‑end: backlog, execution, quality, and...

  • Data Agent

    2 weeks ago

    Gurgaon, Haryana, India Demand AI Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe're Demand AI, an AI-driven lead generation company redefining the future of demand generation. By combining cutting-edge artificial intelligence with deep marketing expertise, we help businesses identify, engage, and convert their ideal customers faster and more efficiently. Our AI solutions streamline the entire lead generation...

  • Partner Support Advisor

    1 week ago

    Gurgaon, Haryana, India Onecom Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join our Team as a Partner Support Advisor (Operations)Location: GurgaonHours: UK ShiftAbout the role:A professional handling customer inquiries via phone and email, resolving complaints, and processing orders across departments. Requires strong communication skills, Microsoft Office proficiency, and ability to multitask under pressure. Customer service...

  • sales agents

    2 weeks ago

    Gurgaon, Haryana, India EdifyChamps Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionAt EdifyChamps, we provide high-quality online tutoring services tailored to your child's learning needs. Our experienced tutors specialize in guiding students to excel in various subjects, ensuring personalized attention and academic excellence. Our mission is to foster a supportive and enriching learning environment that helps students...

  • Compliance Due Diligence Executive

    16 hours ago

    Gurgaon, Haryana, India PGS Partner Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Role & responsibilitiesUtilize 3rd party platforms to run diligence checks on our GFR supply partnersWork with Finance teams to run financial background checks on our GFR supply partnersEngage with commercial teams to ensure Due Diligence is a key part of business proposalsPartner with Procurement teams to support Due Diligence in GNFR productsSupport the...

  • Field Agent

    4 days ago

    Gurgaon, Haryana, India zucol services Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Job Description Job Information Employee Type: Full TimeLocation: GurugramExperience: 1 2 Years (Loans / Financial Services)Skill: field agent, KYC verification, documentation, home loansSalary: Up to 3 LPA IncentivesDate posted: We are looking for a Field Agent to join our Home Loans team. The role involves meeting customers, collecting documents,...

  • Customer Support Executive

    13 hours ago

    Gurgaon, Haryana, India Lenskart Full time ₹ 10,000 - ₹ 15,000 per year

    Chat Support Job DescriptionChat support jobs involve helping customers through instant messaging applications. Customers can usually troubleshoot their own problems or ask questions quickly via chat, and chat support agents must have the skills to answer them promptly and accurately. A chat support job requires specialized customer service and technical...

  • Travel Sales Agent

    15 hours ago

    Gurgaon, Haryana, India Adrianaa services Full time ₹ 2,50,000 - ₹ 4,20,000 per year

    Job Title: Travel Sales Agent - Calling ProfileJob Locations: Golf Course Extension Road, Sector 66, GurugramSalary: ₹25,000 – ₹35,000 per monthExperience Required: 1 – 3 Years (Travel Industry Sales Experience Mandatory)Vacancies: 5–8Languages: Excellent English & Hindi CommunicationNote: Strong knowledge of corporate sales and B2B travel...

  • field sales agent

    1 week ago

    Gurgaon, Haryana, India CARTRENDS Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Field Sales Agent (Fresher) – CarTrendsLocations:Gurgaon, Delhi, Noida, Jaipur (and other cities as per store presence)Company:CarTrends – Genuine & OEM Car Spare PartsCarTrends is expanding its on-ground sales force We're looking for enthusiastic freshers ready to kickstart their career in the automobile industry as Field Sales Agents.About Us:CarTrends...

  • AI Agent

    4 days ago

    Gurgaon, Haryana, India Stratacent Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Job Title: AI Agent - CopilotLocation: GurugramDepartment: AI & Automation / Product / InnovationJob Type: Full-timeAbout the RoleWe're seeking anAI Agent (Copilot)to assist teams, enhance productivity, and automate workflows through intelligent support. As an AI Copilot, you'll act as a digital collaborator—helping users generate insights, streamline...