Business Sales Operations Executive

1 week ago

Chennai, Tamil Nadu, India GoGoX Full time ₹ 4,00,000 - ₹ 8,00,000 per year

We are seeking a
proactive and analytical Business Sales Operations Executive
to support and enhance our
Transportation (B2B)
operations. The ideal candidate will oversee client coordination, order processing, and operational execution while ensuring service excellence and driving business growth through upselling and data-driven decision-making.

What you will delive

  • rCoordinate with
    B2B client
    s to receive and manage transport orders, ensuring seamless execution
  • .Assign, track, and monitor orders using the
    Transportation Management System (TMS
    )
  • .Liaise with
    internal team
    s to ensure timely service delivery
  • .Maintain strong and effective communication with
    clients and internal stakeholder
    s to resolve issues promptly
  • .Identify opportunities for
    upselling, cross-selling
    , and offering value-added logistics solutions
  • .Analyze
    operational and sales dat
    a to enhance efficiency, service performance, and profitability
  • .Track and report on
    key performance metric
    s, including order turnaround time, client satisfaction, and revenue growth
  • .Support
    team
    s with documentation, MIS preparation, and process improvement initiatives
  • .Apply knowledge of
    vehicle segments and transport categorie
    s to recommend the most suitable logistics solutions
  • .Demonstrate initiative and leadership in
    problem-solving, service recovery
    , and achieving business targets

.Who You Ar

  • eMinimum 1 yea
    r of experience in
    Sales Operations, Business Coordination, Transportation, or Logistics (B2B
    )
  • .Strong
    client coordination, communication, and stakeholder managemen
    t skills
  • .Proficiency in
    Hindi and Englis
    h (spoken and written)
  • .Good analytical skills with experience in
    data interpretation and MIS reportin
    g
  • .Demonstrated ability to
    drive efficiency and identify business opportunitie
    s
  • .Educational Qualification
    : Any degree (Business or Management background preferred)
  • .Proficient in
    MS Excel, CRM systems
    , and digital tools for reporting and tracking

.Key Competencies

  • :Strong ownership and accountabilit
  • yAnalytical and data-driven mindse
  • tProblem-solving and decision-making abilit
  • yClient-focused with strong relationship management skill
  • sOrganizational discipline and teamwor

k

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