Chief Technology Officer
7 days ago
About Zudu AI
Zudu AI is transforming traditional call centers with human-like AI voice agents that automate millions of customer interactions in 70+ languages. We integrate deeply with CPaaS, CRM, and BPO ecosystems to help enterprises scale customer experience, cut operational costs, and achieve compliance at a global scale.
As an early-stage startup with global traction We're looking for a visionary CTO
to lead our technology roadmap and build the next generation of AI-driven voice automation at scale.
Key Responsibilities
Technology Strategy & Leadership
- Own the overall technical vision and product roadmap across AI, telephony, and enterprise integrations.
- Evaluate and integrate open-source + proprietary models (ASR, TTS, LLMs, embeddings) into scalable pipelines.
- Ensure scalability, reliability, and low-latency architecture to handle millions of concurrent calls.
Product Development & Engineering
- Lead a multi-disciplinary team (Java backend, frontend, Python AI/ML, DevOps/Kubernetes).
- Drive design and development of APIs, dashboards, and call analytics platforms.
- Oversee cloud infrastructure (multi-cloud/Kubernetes, on-prem GPU clusters, CI/CD pipelines).
AI/ML & Voice Tech Innovation
- Advance multilingual TTS, ASR, and LLM prompt engineering for human-like AI conversations.
- Build IP in areas like real-time speech synthesis, embeddings, and post-call analytics.
- Guide applied research and POCs with enterprises and CPaaS partners.
Security & Compliance
- Ensure SOC2, GDPR, and HIPAA readiness with secure logging, encryption, and RBAC.
- Oversee regulatory compliance for telecom and AI deployments globally.
Team & Culture
- Hire, mentor, and scale high-performance engineering + AI teams.
- Foster a culture of innovation, ownership, and speed.
Requirements
- 10+ years of technical leadership
in AI, enterprise SaaS, or large-scale distributed systems. - Deep expertise in
AI/ML (LLMs, TTS, ASR)
,
cloud infra (Kubernetes, multi-cloud, GPUs)
, and
telephony (SIP, CPaaS, RTC)
. - Proven ability to
scale systems to millions of users/transactions
with low latency. - Prior experience in
startup/early-stage environments
and building products from zero to scale. - Strong knowledge of
security, compliance, and enterprise readiness
. - Entrepreneurial mindset: ability to balance hands-on execution with high-level vision.
What We Offer
- Equity/ESOPs
: Competitive ownership in a high-growth AI company. - Opportunity to build category-defining AI tech from the ground up.
- A fast-paced, global startup environment with enterprise traction.
- Direct collaboration with the founder/CEO and global partners.
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