Key Handover Executive

1 day ago

Mumbai Mumbai Suburban Thane, India Anlage Infotech Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Profile-

Responsible for snagging, takeover and handover of de-snagged flats from Construction Management to the customers.

Key Responsibilities -

  • Snagging, de-snagging & handover of apartments & common areas
  • Issuing keys to customer against cheque & keeping records
  • Maintaining/record keeping of all relevant data for apartment/common area readiness
  • Ensure flat readiness for daily unit visits & KHO with Civil finishing & MEP readiness
  • Effective hand-holding customers in the pre and post-possession stage
  • Ensure 100% compliance in KYC
  • Interact with customers over call/face to face
  • Timely maintaining & sharing of all MIS reports
  • Timely processing of vendor invoices.

Skills: Ability to multi-task and perform well under pressure; Excellent customer service orientation; strive to be punctual, courteous, helpful a team-player & Good communication skills.

Qualification: Any Graduate

Practice and Other Requirements: 3 to 5 years of Customer handling experience preferably from Hotel Front Office Background or BPO segment

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