Relationship Manager
4 days ago
Company Description
Equitas Small Finance Bank empowers individuals, families, and businesses to achieve their financial aspirations through seamless and innovative banking services. As a community-driven institution, the bank emphasizes fairness and transparency in every financial interaction. Committed to giving back, Equitas values its role as a strong philanthropic partner. The bank strives to redefine the experience of banking with a customer-centric approach that fosters trust and accessibility.
Role Description
This is a full-time on-site role for a Relationship Manager located in Villupuram. The Relationship Manager will be responsible for building and maintaining strong client relationships, developing banking portfolios, and ensuring the delivery of exceptional customer service. Day-to-day tasks include identifying customer needs, providing tailored financial solutions, and driving business growth by achieving sales and service targets. The role also involves cross-selling banking products and ensuring client retention through proactive engagement.
Qualifications
- Client Relationship Management, Customer Engagement, and Customer Service skills
- Knowledge of Financial Products, Banking Operations, and Portfolio Development
- Sales Skills, Cross-Selling Techniques, and Business Development capabilities
- Excellent Communication, Interpersonal Skills, and Problem-Solving abilities
- Proactive and goal-oriented approach to meeting deadlines and targets
- Relevant experience in retail or business banking is preferred
- Bachelor's degree in Finance, Business Administration, or a related field
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