Area Manager

4 days ago

Mumbai, Maharashtra, India California Burrito Full time ₹ 10,00,000 - ₹ 15,00,000 per year

ABOUT THE ROLE:

Our company is growing rapidly and we are looking for an enthusiastic Area Manager with management and operation knowledge for existing and upcoming restaurants.

THE IDEAL CANDIDATE:

The Area Manager will be responsible for the overall Business operations of the allocated restaurants according to California Burrito operational standards and run profitable business. A majority of time is spent leading/guiding and coaching the team to meet customer expectations, achieving both bottom and topline objectives by the guiding ambition of our organization.

Looking for someone who is from QSR or FMCG industry

ROLES/RESPONSIBILITIES:

1.Leads Operational Excellence and the Customer Experience:

  • Role models expected behavior and coaches team on hospitality standards
  • Ensures all the restaurant meets safety, sanitation and cleanliness standards as per expectations
  • Sets the standards to ensure team handles all customer concerns in a timely and sustainable manner
  • Empowers the team to satisfy customer needs and resolve concerns

  • Removes barriers to delivering Hospitality behaviors during shift

  • Builds Team Talent

  • Treats all team members fairly and with respect

  • Supports the training of new team members
  • Recognizes team members for team contributions
  • Holds team members accountable for their behavior and performance
  • Provides coaching to team members to improve performance

  • Provides communication to team about goals and performance

  • Drives Sales Growth:

  • Takes accountability for understanding all in store marketing promotions and provide inputs for national marketing on circle digital/print and other medium of marketing elements

  • Executes new product rollouts

  • Responsible for system growth as well new store sales

  • Flexibility and Adaptability:

  • Acts quickly to solve problems in area of responsibility

  • Provides feedback and suggestions to improve performance
  • Is flexible with work schedule as per business needs
  • Understands and complies with all procedures and policies
  • Provide action plans to address issues and opportunities and effective execution of the same

  • Seeks to understand goals and results and how they personally contribute to them

  • Plans and Communicates:

  • Discusses issues with other support functions and prepares the action plan

  • Discusses the business plan and brings out the alignment
  • Involves entire team by communicating goals, results, and action plans

6.Responsible and drive Bottom Line:

  • Have a complete eye on each cost line and monitor each line restaurant wise to maintain the annual business plan lines
  • Constant monitoring and reviewing the same with all direct reports and prepare the GAP analysis and guide them to maintain the lines
  • Ensure that all allocated restaurants maintain these lines and facilitate them to earn bottom line incentive

SALARY

Will depend on experience. Upto 10LPA (including Incentives). Local conveyance will be covered by company.

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