Director | Collections | SaaS product | Indian Clients
2 weeks ago
Job Title: Director of Accounts Receivable & Collections
Location: Hyderabad
Experience: 15+ Years
Must have managed Collection of over 300 CR
Should have managed 800+ B2B Clients
About the Role:
We are seeking a seasoned professional to lead our Accounts Receivable and Collections function for our B2B SaaS business across India. The ideal candidate will bring deep expertise in collections management, client communication, and receivables governance within a SaaS or subscription-based business model. This leadership role involves developing and executing strategies to optimize cash flow, minimize DSO (Days Sales Outstanding), and ensure disciplined receivables management across multiple enterprise clients.
Key Responsibilities:
Leadership & Strategy
Lead the end-to-end collections function across multiple B2B client accounts for SaaS product offerings.
Define and implement collection strategies, credit policies, and escalation frameworks to ensure timely payments and minimal bad debt.
Collaborate with business, sales, and finance teams to prioritize collections based on risk, value, and payment behavior.
Drive automation and efficiency in receivables tracking and reporting through digital tools and dashboards.
Operational Excellence
Oversee invoicing, reconciliation, dispute management, and collection follow-ups with clients.
Set clear performance metrics and drive achievement of collection targets, DSO reduction, and cash flow goals.
Ensure timely reporting and presentation of collection metrics, trends, and forecasts to senior management.
Establish and maintain strong relationships with key client finance and procurement teams to ensure smooth collection cycles.
Team Management
Lead, mentor, and develop a 10+ member team of collection executives and analysts.
Build a performance-driven culture within the team, emphasizing ownership, accuracy, and client sensitivity.
Train and guide the team on negotiation, client handling, and system-based collection tools.
Governance & Compliance
Ensure adherence to company policies, credit terms, and statutory compliance.
Work closely with the legal team on dispute resolution and overdue recovery cases.
Periodically review collection policies to align with evolving business needs.
Key Skills & Competencies:
Proven track record of driving large-scale B2B collections in a SaaS or subscription-based business.
Strong understanding of accounts receivable, credit control, and cash flow management.
Excellent negotiation, communication, and client relationship management skills.
Strategic thinker with strong analytical and presentation skills.
Proficient in ERP/CRM systems and financial reporting tools.
Team leadership with the ability to coach and inspire high-performing teams.
Qualifications:
Chartered Accountant / MBA (Finance) / Equivalent professional qualification.
Minimum 15+ years of experience in collections and receivables management, with at least 5 years in a leadership role.
Experience working with Indian enterprise clients and strong knowledge of contractual payment terms, compliance, and dispute management.
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