Team Lead
2 weeks ago
Primary Title: Legal Operations Manager
Industry & Sector: A fast-scaling SaaS and enterprise communications / IT-services organisation operating in regulated markets, delivering cloud-native business services and platform solutions to global customers. We're hiring a hands-on legal operations leader to run and optimise the legal function's operational backbone—on-site in India.
Location: India | Workplace: On-site | Role: Team Lead (Legal Operation)
Role & Responsibilities
- Lead and scale the Legal Operations function: design, implement and own end-to-end processes for contract lifecycle management (CLM), matter intake, and legal vendor relationships.
- Manage CLM tooling and automation: configure and optimise contract templates, e-signature flows, and workflows to reduce cycle times and enforce version control.
- Drive compliance & risk controls: coordinate regulatory reviews, maintain policy registers, and implement controls to ensure adherence across business units.
- Provide commercial & stakeholder support: partner with Sales, Procurement and Product teams to accelerate deal cycles and resolve contractual bottlenecks.
- Operational reporting & governance: define KPIs, produce management dashboards, and manage budgets, SLAs and service-level reporting for the legal team.
- Coach and develop the on-site legal operations team, set standards for process documentation, and lead continuous improvement initiatives.
Skills & Qualifications
Must-Have
- 5+ years in legal operations, corporate legal department or law firm operations with 2+ years managing teams or projects.
- Hands-on experience with CLM/matter-management tools, e-signature platforms, and workflow automation.
- Strong knowledge of contract drafting/negotiation, vendor management and compliance frameworks relevant to technology or SaaS businesses.
- Proven track record in process optimisation, KPI-driven reporting and delivering measurable cycle-time improvements.
- Excellent stakeholder management, communication skills and ability to work cross-functionally in a fast-paced environment.
Preferred
- Experience in telecom, SaaS, or enterprise IT services and familiarity with data-privacy/regulatory regimes.
- Exposure to Lean/Agile process improvements, contract analytics or RPA implementations.
Benefits & Culture Highlights
- Opportunity to build and own legal operations at scale within a growth-stage, technology-focused environment.
- Collaborative, outcome-driven culture with direct exposure to senior leadership and cross-functional partners.
- On-site role enabling high-impact coaching, process ownership and operational influence across the organisation.
Apply if you are a proactive legal-ops leader who blends legal know-how with operational rigor, thrives in cross-functional settings, and is passionate about scaling legal processes in a high-growth tech environment.
Skills: teams,it,technology,reporting,automation,operations,management
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