Hiring For Bilingual requirement

6 days ago


Hyderabad, Telangana, India IntouchCX Full time ₹ 5,40,000 - ₹ 11,40,000 per year

About IntouchCx

About IntouchCX

IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.

Customer Service Specialist International Voice/Chat - German and English

Location: Hyderabad Mindspace

Work Mode: On-site

Department: Operations

Channels: Voice / Chat / WhatsApp / Back Office

Languages Required

  • English Proficiency: B2 level
  • German Proficiency: B2 level

Work Hours

  • Shift Window: 5:00 am to 12:00 am EST (Monday to Sunday)
  • Rotational shifts as per business requirements

Eligibility

  • Education: Any Graduate
  • Experience: Minimum 6+ months in international voice or chat process

Role Overview

The ideal Customer Service Specialist will:

  • Manage international customer interactions in English and German as required.
  • Handle customer issues via email, chat, and messaging platforms with professionalism.
  • Provide outstanding service in every interaction, ensuring quick resolution and customer satisfaction.

Interested Candidates contact Nithanshu Reddy - HR , contact: or can for walk-in directly to below location and mention NITHANSHU on the top of the resume.

Mindspace B16, Hyderabad, Telangana



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