Hiring For Bilingual requirement

2 days ago


Hyderabad, Telangana, India IntouchCX Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Opening: German Language Expert Customer Support

Location: Hyderabad

Experience: 6 months - 5years in any BPO industry

Mode of work: Work from office

Mode of Interview: Virtual

About the Role:

We are seeking a German Language Expert to join our Customer Support Team in Hyderabad. The ideal candidate will have a minimum of 6 months of experience in customer service and be proficient in German (B2 level or higher). Strong communication skills and a customer-focused mindset are essential.

Key Responsibilities:

  • Deliver high-quality customer support in German via phone, email, and chat
  • Respond to customer inquiries, complaints, and requests professionally and empathetically
  • Accurately document customer interactions and maintain records
  • Work closely with internal teams to resolve customer issues efficiently
  • Share insights and feedback to improve the overall customer experience
  • Ensure all communications comply with company policies and standards

Requirements:

  • Proficiency in German (minimum B2 level) both spoken and written
  • At least 6 months of experience in a customer support or similar role
  • Strong verbal and written communication skills
  • Ability to multitask and perform effectively in a fast-paced environment
  • Basic computer skills; experience with support tools is a plus
  • Available to join immediately

What We Offer:

  • Competitive salary and benefits
  • Friendly and collaborative work culture
  • Two way transportation provided within company hiring radius (25kms)
  • Opportunities for professional growth in language and customer service skills

Note: "Immediate Joiners Preferred"

How to Apply:

Send your resume to: | WhatsApp at

Join our team and be part of a dynamic, multilingual customer support environment



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