Assistant Spa Manager

6 days ago

Ahmedabad, Gujarat, India Odespa wellness Full time ₹ 21,84,000 - ₹ 36,00,000 per year

Position: Spa Manager

Department: Operations & Sales

Location: Ahmedabad,Jaipur

Reports To: Cluster Manager / Regional Operations ManagerRole Overview

The Spa Manager is responsible for overseeing the daily operations of the spa, driving revenue through proactive sales strategies, ensuring high customer satisfaction, and maintaining a high-performance team. This role requires strong operational expertise, sales leadership, and the ability to deliver exceptional guest experiences aligned with Ode Spa standards.

Key Responsibilities1. Sales & Revenue Management

  • Drive monthly sales targets for services, memberships, packages, and retail products.
  • Implement local marketing, in-store promotions, upselling, and cross-selling strategies.
  • Track and analyze sales performance; prepare weekly and monthly MIS reports.
  • Ensure therapists and front-desk staff follow sales scripts and meet individual targets.
  • Build customer loyalty programs and increase repeat business.

2. Spa Operations Management

  • Oversee daily spa operations, therapist scheduling, and appointment management.
  • Ensure hygiene, cleanliness, and ambience standards are maintained as per SOPs.
  • Manage stock inventory, consumables, and retail products with minimal wastage.
  • Ensure all equipment is functional and coordinate for timely maintenance.

3. Customer Experience & Service Excellence

  • Deliver exceptional guest service with prompt issue resolution.
  • Handle VIP clients, escalations, and feedback to improve service quality.
  • Monitor customer satisfaction scores and improve NPS / Google ratings.

4. Team Leadership & People Management

  • Lead, motivate, and train therapists, front-desk executives, and housekeeping staff.
  • Conduct daily briefing, performance reviews, and skill development sessions.
  • Ensure grooming standards, discipline, and adherence to company policies.

5. Compliance & Administration

  • Maintain compliance with health, safety, and sanitation regulations.
  • Ensure timely reporting of attendance, payroll inputs, and operational data.
  • Coordinate with HR for recruitment, onboarding, and employee engagement activities.

Key Skills & Competencies

  • Strong sales orientation with proven achievement of targets.
  • Excellent communication, customer handling, and leadership skills.
  • Good understanding of spa/wellness services, therapies, and product knowledge.
  • Ability to multitask and manage a fast-paced operational environment.
  • Proficiency in MIS, POS systems, and basic MS Office tools.

Qualifications & Experience

  • Bachelor's degree preferred; certification in wellness/spa management an advantage.
  • 3–7 years of experience in spa, salon, wellness, or hospitality operations, with at least 1–2 years in a supervisory/managerial role.
  • Experience in sales-driven environments is mandatory.

KPIs / Performance Metrics

  • Monthly revenue targets achievement
  • Membership & retail sales performance
  • Customer satisfaction score / online ratings
  • Staff productivity & retention
  • Operational hygiene & audit scores

Job Type: Full-time

Pay: ₹18, ₹30,000.00 per month

Work Location: In person

  • Director of Spa

    1 week ago

    Ahmedabad, Gujarat, India Spalette Hospitality & Wellness Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company Description spalette is specialized in recruiting strong entry-level, mid-level, management level, and technical candidates across the following spaces in health, wellness, fitness, beauty, and hospitality sector.  Job Description The incumbent in this position is responsible for leading the operational and financial direction of the spa ensuring...

  • Female Spa Therapist

    1 week ago

    Ahmedabad, Gujarat, India Spalette Hospitality & Wellness Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company Description spalette is specialized in recruiting strong entry-level, mid-level, management level, and technical candidates across the following spaces in health, wellness, fitness, beauty, and hospitality sector.  Job Description Maintain Spa EnvironmentSet up workstation and/or treatment room with necessary products, equipment, and supplies...

  • Cluster Manager

    1 week ago

    Ahmedabad, Gujarat, India MEGHAVI WELLNESS SPA & SALON Full time ₹ 60,000 - ₹ 6,60,000 per year

    *Job Title: * Cluster Manager*Job Description: *We are looking for a dynamic and experienced *SPA Manager* to lead our premiumspa operations. The ideal candidate is bold, charismatic, upfront andpresentable yet professional, with a proven background in *business development*and *center management*.*Key Responsibilities: * - - Oversee and coordinate...

  • Zonal Sales Manager

    1 week ago

    Ahmedabad, Gujarat, India AADVIYA WELLNESS Full time ₹ 6,00,000 - ₹ 9,00,000 per year

    Job Title: Zonal Manager – Wellness OperationsLocation: Ahmedabad (Head Office)Company: Prayoga Spa / Aadviya WellnessReporting To: Founder & OwnerJob Type: Full-Time, PermanentAbout the Role:We are looking for a result-oriented and experienced Zonal Manager to lead operations across two clusters with 15 outlets, managing a team of over 100 employees and...

  • Customer Support Specialist

    4 days ago

    Ahmedabad, Gujarat, India Just Dogs Spalons Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    JOB DESCRIPTION – CUSTOMER SUPPORT SPECIALISTAs a Customer Support Specialist for online support, you will be responsible for providing exceptional customer service to our clients. This role entails managing inbound calls, making outbound sales calls, assisting customers in finding the right products, facilitating spa bookings, and resolving online order...

  • assistant manager

    4 days ago

    Ahmedabad, Gujarat, India Hyatt Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    SummaryTo assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.QualificationsMinimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. · Well developed communication and customer relations skills

  • Assistant Manager

    1 week ago

    Ahmedabad, Gujarat, India Dream Space LLP Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Company DescriptionDream Space LLP is a premier real estate consulting firm based in Ahmedabad, specializing in residential, commercial, and industrial properties. As a RERA-approved firm, we are committed to integrity, dedication, and delivering personalized service. Our team applies in-depth market expertise to guide clients through property transactions...

  • Assistant Manager

    11 hours ago

    Ahmedabad, Gujarat, India Subros Limited Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionSubros Limited, established in 1985 as a joint venture with Indian and Japanese stakeholders, is the leading manufacturer of thermal products for automotive applications in India. The company specializes in producing a complete range of auto air conditioning systems, including compressors, condensers, heat exchangers, and connecting...

  • Assistant Manager

    6 days ago

    Ahmedabad, Gujarat, India Synergia Sciences Pvt. Ltd. Full time

    Company DescriptionSynergia Sciences is an Indian manufacturer specializing in active ingredients for household insecticides and animal health products, catering to global markets. The company is led by a management team with extensive experience in product development, manufacturing, and quality assurance in highly regulated AI industries.Role...

  • Assistant Manager

    4 days ago

    Ahmedabad, Gujarat, India Adani Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Responsibilities1) Assisting in Preparation of Conceptual Development Proposal (Land use &Infrastructure)2) Project area analysis through Primary & secondary information3) Preparation of Drawings/documents/presentations/reports related to proposal fordiscussion with the senior management.4) Field visit5) Assisting in planning proposal review and plan...