Customer Support Executive

1 week ago

Ambattur Chennai, India Merit Data And Technology Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Roles & Responsibilities

  • To converse with all our clients across the globe using the highest standard of English
  • To achieve KPI and targets set by Team Manager
  • To ensure that each customer receives a high quality experience of professional service

thus achieving your call quality targets

  • To ensure that all necessary administrative work is completed accurately and promptly

on each call thus achieving your error rate target.

  • To ensure that you always aim to exceed set targets on projects converting as many dials

into verifiedss

  • To maximize productive phone time while working in the call centre, through achieving

a calls per productive hour target

  • To maximize productive phone time while working in the call centre, through achieving

verified calls per productive hour target (certain projects)

  • To apply your skills with the enthusiasm needed to achieve the above targets
  • To apply your skills when necessary to bring the product to life to the client and promote

the benefits of the project

  • Understand and work towards the Call Centre and Merits business objectives

Job Description – Customer Support Executive


• To support your team at all times in order to achieve team targets by demonstrating the

appropriate interpersonal behaviors


• To ensure you meet the schedule adherence target by being available to make/take calls

when expected

Qualification


• Minimum Qualification – UG and above (Non – Engineering Graduates only

  • Customer support executive

    6 days ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 1,33,000 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 10:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support...

  • Customer support

    4 days ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,300 - ₹ 13,300 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 6:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Address: 269Q+4X9, Government Data Centre Rd, Surya Nagar, Kotturpuram, Chennai, Tamil Nadu 600085Link: Job...

  • Customer support

    2 weeks ago

    Chennai, India Insight Customer Call Solutions Ltd Full time

    *Job Title:* Voice Process Executive *Company:* ICCS (for Netmeds) *Location:* Royapettah, Express Avenue Mall, 7th Gate, 7th Floor *Job Description:* We are seeking a highly motivated and experienced Voice Process Executive to join our team at ICCS for Netmeds. As a Voice Process Executive, you will be responsible for handling customer interactions via...

  • Customer support

    5 days ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 18,000 per year

    *Job Title:* Voice Process Executive*Company:* ICCS (for Netmeds)*Location:* Royapettah, Express Avenue Mall, 7th Gate, 7th Floor*Job Description:*We are seeking a highly motivated and experienced Voice Process Executive to join our team at ICCS for Netmeds. As a Voice Process Executive, you will be responsible for handling customer interactions via phone,...

  • Customer support

    2 weeks ago

    Chennai, India Insight Customer Call Solutions Ltd Full time

    Job Description Customer Support Executive Company: ICCS (Client: Tamil Nadu Electricity Board TNEB) Location: Minnagam Building, Mount Road, Chennai Language Requirement: Tamil (Fluency Mandatory) Eligibility Qualification: Any Degree or Diploma (No arrears allowed) Language: Tamil fluency required (spoken & written) Experience: Freshers and experienced...

  • Customer support

    1 week ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,000 - ₹ 1,32,000 per year

    Job Description Customer Support ExecutiveCompany: ICCS (Client: Tamil Nadu Electricity Board TNEB)Location: Minnagam Building, Mount Road, ChennaiLanguage Requirement: Tamil (Fluency Mandatory)EligibilityQualification: Any Degree or Diploma (No arrears allowed)Language: Tamil fluency required (spoken & written)Experience: Freshers and experienced candidates...

  • Customer Support Executive

    2 weeks ago

    Chennai, India Insight Customer Call Solutions Ltd Full time

    Job Fair Company Name ICCS TNEB Opening for VOICE PROCESS (INBOUND /Outbound CUSTOMER CARE) We need immediate joiners only Kotturpuram: Tamil Inbound Voice process-CM Helpline customer care ICCS BPO is hiring for 50 Customer care Executives in Chennai Day & late evening shift only (No night shift), 6 days working with 1 rotational week off Handle customer...

  • Customer Support Executive

    1 week ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 12,366 - ₹ 30,000 per year

    Job FairCompany NameICCS TNEBOpening for VOICE PROCESS (INBOUND /Outbound CUSTOMER CARE)We need immediate joiners onlyKotturpuram:Tamil Inbound Voice process-CM Helpline customer careICCS BPO is hiring for 50 Customer care Executives in ChennaiDay & late evening shift only (No night shift), 6 days working with 1 rotational week offHandle customer...

  • Customer Support Executive

    5 days ago

    Ambattur, Chennai, Tamil Nadu, India Astroved Full time

    Astroved lookout for a driven and experienced **Senior Customer Support Executive**to bolster our Customer Success Team. We're in search of someone with a proven track record in sales, a flair for customer success, and adeptness in international voice processes. This role is pivotal in spearheading new customer acquisition, ensuring retention, salvaging...

  • Customer Support Executive

    1 week ago

    Ambattur, Chennai, Tamil Nadu, India Astroved Full time

    Recruit potential customers by recommending our services/products and demonstrating how they benefit the customer personally - Answer any questions the customer may have about available products and services - Establish new customer accounts, recording account information on written forms or digitally - Listen to customer concerns and complaints with the...