Telecaller

7 days ago


Cochin, Kerala, India Satirth Bussiness Solutions Full time ₹ 3,00,000 - ₹ 5,00,000 per year

Key Responsibilities

  • Make Outbound Calls: Initiate calls to prospective and existing customers using provided contact lists and scripts.
  • Handle Inbound Queries: Professionally answer incoming calls, addressing customer inquiries, complaints, and concerns with clarity and patience.
  • Product Promotion: Clearly and enthusiastically explain product features, benefits, and pricing to generate interest and secure sales appointments or direct sales.
  • Lead Management: Qualify leads, follow up on warm prospects, and ensure all customer interactions are logged accurately in the CRM system.
  • Customer Relationship: Maintain positive and professional customer relationships, even when handling rejection (it happens, dust yourself off).

Required Skills & Qualifications

  • Experience: Proven experience as a Telecaller, Telesales Representative, or similar role is a plus, but excellent communicators are always welcome.
  • Communication Mastery: Exceptional verbal communication and interpersonal skills in malayalam. The ability to speak clearly and convincingly is a must.
  • Persuasion & Negotiation: Strong persuasive skills and the ability to handle customer objections effectively.
  • Resilience: Ability to handle rejection with a positive attitude and maintain professionalism under pressure.
  • Education: High school diploma or equivalent.
  • 1 year experience preffered
  • SALARY:BEST IN INDUSTRY

Job Type: Full-time

Work Location: In person


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