Telecaller
7 days ago
Key Responsibilities
- Make Outbound Calls: Initiate calls to prospective and existing customers using provided contact lists and scripts.
- Handle Inbound Queries: Professionally answer incoming calls, addressing customer inquiries, complaints, and concerns with clarity and patience.
- Product Promotion: Clearly and enthusiastically explain product features, benefits, and pricing to generate interest and secure sales appointments or direct sales.
- Lead Management: Qualify leads, follow up on warm prospects, and ensure all customer interactions are logged accurately in the CRM system.
- Customer Relationship: Maintain positive and professional customer relationships, even when handling rejection (it happens, dust yourself off).
Required Skills & Qualifications
- Experience: Proven experience as a Telecaller, Telesales Representative, or similar role is a plus, but excellent communicators are always welcome.
- Communication Mastery: Exceptional verbal communication and interpersonal skills in malayalam. The ability to speak clearly and convincingly is a must.
- Persuasion & Negotiation: Strong persuasive skills and the ability to handle customer objections effectively.
- Resilience: Ability to handle rejection with a positive attitude and maintain professionalism under pressure.
- Education: High school diploma or equivalent.
- 1 year experience preffered
- SALARY:BEST IN INDUSTRY
Job Type: Full-time
Work Location: In person
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